Petter Gonçalves Atlassian Team

Hello Floyd, Welcome to Atlassian community. I would like to confirm to you which would be the trigger to perform this validation. I mean, Should it be performed as soon as the field is filled with team A or team B are filled or in a specific workflow transition? Also, Are you using JIRA Cloud or Server? It seems that you…

Hello Beatriz, You can configure your Swimlanes per Stories in order to get your sub-tasks to be grouped and displayed in a drop-down under their respective stories. Here would be the steps: - Click on the three dots icon (...) > Board Settings (Configurações de Quadro) > Swimlanes (Raias) > select the swimlanes to be…

Hello Gianfranco, Can you confirm to us if the field cf[10740] is related to the Portfolio custom field Teams? If this is the Portfolio plugin field, I would like you to know that JIRA is not able to recognize team names in JQL searches, as you can see in the feature request below: - JQL Search for Team does not Recognize…

Hello Justin, Unfortunately, next-gen boards do not have the functionality to manually hide/archive issues, however, we created a feature request to implement it: - Next-gen project backlog - filter for completed issues Please, feel free to vote and watch the suggestion in order to increase its priority and receive…

Hello Michael, Welcome to Atlassian Community! The option you mentioned (+ create) appears in the Backlog view of any board. The fact is, Kanban boards are not initially configured with a backlog view like Scrum boards. That been said, you can activate the backlog view by dragging and dropping a status to the backlog…

Thank you for sharing this workaround with the community, Shachar. In fact, I was testing if the nunjucks notation does not accept special characters like dots, however, I was not being able to reproduce your issue. Anyway, Thank you for your feedback. Have a nice day! :)

You are welcome, Anil. Have a nice day.

Hello Ben, Unfortunately, you are correct to say that JIRA does not have a functionality to export entire reports, however, you can perform CSV export (Excel) of JIRA issues based on JQL filter queries, ordering it by rank and exporting it just like your backlog view. Also, you can export the status field with the issues…

Hello Andres, Welcome to Atlassian community. Analyzing your query, it seems you are using ScriptRunner to return all the sub-tasks of issues linked to a specific Epic, is that correct? Unfortunately, JIRA interprets the Epic link parameter cross projects, independent if the link is returning issues from other projects or…

Hello Michelle, Welcome to Atlassian Community! You just need to navigate to the issue and edit the Fix Version/s field, removing the current release and adding the new one as you want. For more information about this feature, check the documentation below: - Managing Versions Please, let me know if it works for you.

Hello Choudhary, Welcome to Atlassian Community! This problem usually happens when you are looking at the report based on Story points and the estimation is configured for Original Estimate and vice-versa. Can you confirm that you have properly configured your board to be estimated based on Story Points instead of Original…

Hello Chris, The background Re-index could cause some slowness to your entire system, including other projects, however, it can be canceled at any time. Locking down JIRA and rebuild index would turn-off your instance for some time, depending on its size. Both activities would properly fix any incoherent behavior in your…

Hello Shachar, Actually, user picker fields are not configured to render first or last names, but the username configured for the user. That been said, you can check the username field for the user you want to add by navigating to its profile or filling the assignee of any issue by using the UI. Let me know if it works.

Hello Chris, There are two kinds of re-indexing methods: - Background re-index - Lock JIRA and rebuild index You can check the documentation below to know the difference between the two options and how it would affect your projects: - Search Indexing Let me know if you still have any questions.

Hello Thea, There are a few ways you can track the time of a dependency. Here are the two most commons: 1 - Use Sub-task issues Once a story has been transitioned to a specific step (Dependency) which requires the action from a different team, a new sub-task can be created to the team that will be working on that…

Hello Shachar, Analyzing the screenshot sent, I believe you are using a post function from the JIRA MISC Workflow Extensions plugin to create the issues, is that correct? Also, can you please let us know what value you are trying to add to the assignee field? If you are trying to assign it to a specific user, you just need…

Hello Anil, Welcome to Atlassian Community! The Transition to text that you are talking about is the name of the workflow transition you have configured. Indeed, it only happens when you configure specific transitions instead of allowing any status transitions. That been said, you are correct to say that you can not leave…

Hello Fabian, These fields do not have a proper form control yet on Automation for JIRA plugin, so they can not be edited like you are trying to do, however, you can configure them using a valid JSON object in the advanced form under More Options, as described in the documentation below: Advanced Fields To achieve your…

Hello Nicolas, I've been tried to reproduce your issue from my side configuring the same permissions as you did in your Permission Scheme. Unfortunately, I was not able to reproduce it - It's working just fine for me. That been said, I recommend you to contact our internal support team for a further investigation:…

Hello Travis, Welcome to Atlassian community! The new issue view indeed does not display the resolution field. In fact, we have already opened a feature request to implement this functionality: - Ability to set the resolution in the new issue full-view Please, feel free to vote and watch this suggestion to increase its…

You are welcome, Rebecca. Have a nice day!

Hello Jeffrey, The Transition to text that you are talking about is the name of the workflow transition that leads to that status. That been said, you are correct to say that you can not leave the transition name blank, however, you can change that text if you want to. To do it, navigate to your project > Project Settings…

Hello Rebecca, Indeed, the actions of stories/sub-tasks in the parent view is not available in the new issue view yet, so I've reported a new feature request for this matter to track the implementation progress on that: stories/sub-task actions are not displayed in the new issue view on a parent issue Please, feel free to…

Hello Dae-Ho, You can use the following JQL Query to search for flagged issues: flagged = impediment Please, let me know if it works for you. 

You are welcome, Chris. Have a nice weekend!

You are welcome, Paul! Have a nice week.

Thanks for your answer, Emma. Digging a little bit deeper on this, I've found out that you can do it using a groovy script from ScriptRunner, however, there are some ways to edit issues that would break the trigger to the validators. E.g: Bulk edit issues or try to edit it directly from a project Board. That been said, the…

You are welcome, Laurens! Have a nice week!

Hello Tom, What kind of reports you are trying to configure? If you are planning to use a report based on JQL queries, you can use the request-channel-type field to report it. E.g: Let's suppose you would like to return all issues created by e-mail on your site. This would be the query: request-channel-type = email Please,…

Hello Emma, Can you please provide us what kind of validators you are trying to configure? As you may know, Validators can only be configured on workflow transitions, however, you are not performing a transition when moving an issue to a Sprint, but only editing the Sprint field. That been said, you will need a plugin to…