Petter Gonçalves Atlassian Team

Hello Shaun, Can you please confirm if you are using the new issue view of JIRA? Please, provide us with the exact steps with screenshots to reproduce the issue. We will be waiting for your answer.

Hello Paul, Welcome to Atlassian community. Are you using a next-gen project or a classic project? To properly estimate your bugs on next-gen projects, you will need to navigate to your project settings > Issue-types > bug and add the Story points estimate field, since time tracking is not available for next-gen projects…

Hello Harris, The Next-Gen projects were created to give an option for those teams which are looking for a simpler solution than the conventional JIRA projects. That been said, next-gen projects removed several features from the Classic projects in order to give the simplicity some customers are looking for, including the…

I'm glad to know you were able to solve your issue, Himanshu. Have a nice weekend!

Hello Randall, I'm currently using Automation Lite, however, both are the same application. Automation lite is the free version of Automation for JIRA with limited to 300 executions per month. Were you able to configure the rule I suggested?

Hello Himanshu, Can you please check if the first option was not disabled from the select list? Note that an option could be only disabled and still exists in a select list. To check this, follow the steps below: - Navigate to JIRA Settings > Issues > Custom Fields - Find your Select list and click to configure - Check if…

Hello Laudren, Thank you for your feedback about this behavior. In fact, we've already identified that the only time format available for Time tracking in the New Issue View of JIRA is Weeks/days/hours. That's why we reported this behavior as a bug to our development team: - New issue detail view won't display the Time…

Olá, Catarina. Poderia mandar um print da tela que você está utilizando para adicionar os campos? Por padrão, os campos permanecem adicionados toda vez que você criar uma nova issue caso você tenha adicionado ele a tela de criação, porém os passos para realizar isso depende do tipo de projeto que você esta utilizando.…

Hello Maddie, Welcome to Atlassian community. By default, JIRA does not give the option to create a Scrum board based on another board. The options available are: Could you please let me know what is the option you are selecting? If possible, provide us with a screenshot of the steps you are taking. If you are trying to…

You are welcome, Christopher.

Hello Brian, The three approaches you mentioned are valid in my opinion, however, I would proceed with the first approach and create a new issue type. I think that it would be more manageable to keep all the details and history of the issue (before/after it becomes a Story) in a single view. Additionally, using JIRA you…

Hello Christopher, Indeed, we've already verified this problem in the new markup formatting of the new issue view, so we properly reported it as a bug for our development team: - Line will break before and after formatted text in a bullet list's line if there is a sub-bullet list in the next line Please, add yourself as a…

Hello Hafiz, Since you are not being able to find the related project under the project directories, I believe that it was already deleted from your workspace B, only remaining the workflows and schemes from it. However, project keys will always exist in JIRA Database due to the workflow and schemes relationships, even…

Hello Randall, Unfortunately, JIRA does not have a feature to perform the kind of Automation you are looking for, so you will need to use a plugin to achieve it. My recommendation would be to use Automation for JIRA plugin and configure a daily trigger to search for issues in the status REVIEW FOR ACCEPTANCE for more than…

Hello Manuel, Welcome to Atlassian Community! You can use the Workload Pie Chart to display this information as mentioned here: - Sum of Estimations Basically, the steps would be: 1) Create JQL filter returning issues you would like to sum 2) Add "Workload Pie Chart" Gadget to your Dashboard 3) Set it for that created…

You are welcome, Torsten. Have a nice day!

Hello Scott, Analyzing your scenario and the way you would like to report the progress on it, I think you can use sub-tasks to define the Pilot, Modex and PoC instead of a select list field. Explaining better, you can create a new sub-task (Pilot, Modex and PoC) under the Initiative to track its progress, so you would be…

Hello Ken, Checking the problem you are reporting, I was able to find the following question reporting the same problem: - Subtask Assignees Swimlane on Kanban Board That been said, can you please confirm if the problem is only impacting the sub-tasks that had been assigned before you created the Board? I think you can be…

Hello Craig, Welcome to Atlassian Community. Without a valid user and password configured on JIRA, you will not be able to export any data from JIRA. You still need the same credentials exporting data using REST API, for security reasons. Once you have authenticated, you can follow the steps below to properly import your…

Hello Scott, Welcome to Atlassian community! The most common problem that causes this behavior is when you are not added to the Global Permission Make bulk changes. There's a bug opened to change the error returned: - When doing Bulk Change in Boards, Project Administrator who is not enabled for Bulk Change in Global…

Hello Ken, Welcome to Atlassian Community! Please, check the following configurations of your board: 1 - Navigate to the Board > Board Settings > General > Edit Filter query > Confirm that all sub-tasks are being returned when viewing the filter in the issue navigator 2 - Navigate to the Board > Board Settings > Columns >…

Hello Ben, The New Issue View of JIRA does not support the tabs of project screens yet since our developers are still working to implement it as collapsible menus as displayed in the old view (Se their progress here). That been said, all the fields added to the tabs of your screens should be displayed in the right panel of…

Hello Beatriz, I understand that you would like to display issues in the gadget based on the value selected for the custom field Modulo. Is that correct? Or are you trying only to display it in the statistic field (Tipo de estatistica) of the gadget and the modulo field is not appearing as an option? To filter based on the…

Hello Maximiliano, Welcome to Atlassian Community! Can you please provide us a screenshot displaying how you are configuring your time estimation? If possible, could you please provide us with a fast video reproducing the problem? By default, the Remaining Estimate field should be automatically calculated with the same…

Hello Pia, That's strange. For me, the query above has not returned the issues with the default phrase. Can you give us some practical examples of the issues it has returned? If possible, send us a screenshot of an issue that was wrongly returned when using the query I sent. P.S: ensure that you have configured the \…

Hello Nicolas, Please, allow me to explain the step 1: JIRA Core is the base of all JIRA Applications. Basically, JIRA Service Desk and Software are plugins running upon the JIRA Core application. That been said, the application access to JIRA Software Includes JIRA Core application, so you don't need to buy any additional…

Hello Chris, Testing from my side, the same steps described in my last answer should work for Select lists (Single choice) too. Please, let me know if it works for you.

Hello Pia, Another option I was able to find was by using the \" to return issues that literally have that specific sentence. the query would be: comment !~ "\"If this is an urgent request, please let us know\"" and comment ~ "Urgent" Please, let me know if it works for you.