Petter Gonçalves Atlassian Team

Hello Deepu, What's the kind of error you are getting? Have you checked that the syntax is properly working? You can contact the Adaptavist Support team if you have any specific questions about the code.

Hello Olivier, I'm sorry to hear that you are facing difficulties to apply this functionality. In fact, the Script provided should be working for you. About your last question, you can only set a Default value for a field in the creation screen of the issue, but not in the posterior transition screens. There's a discussion…

Thank you for your answer, Bhuwanesh. Now, it's clear that you are trying to import attachments from an external application to a JIRA Server instance, once you have already imported your defects (Issues). Please, follow the instructions on the documentation below to import the attachments to your imported issues: Bulk…

Thank you for your answer, Shelli. I will further investigate more and check if there is a way/parameter that can add the current status to the Script as you are needing.

Hello Philipp, Is this screenshot from a board on your own Site or have you taken it from anywhere else? I believe that this is a Server instance of JIRA, where this kind of customization is available. Also, it's possible that the card layout was displayed like this in older versions of JIRA, but I'm not aware of it. Let…

You are welcome, Soni!

Hello Soni, Core it's the base of JIRA Application, where Service Desk and Software runs. To create a JIRA Core project, you only need to select a project template that would use only the Core functionalities. e.g: Project Management, Task tracking, Process control, Content management, Recruitment, etc

Hello Deepu, Please, take a look at the discussion in the link below to have some tips on how you can configure the Script to automatically trigger the Sprint Start/End: -How automatically start and stop sprints same day every week

Hello Robert, I believe that Timesheet Reports and Gadgets have a report which provides you a summary of worked hours for a specific user or group within a specific time range as you need. Please, check it out and let me know if this is what you were looking for.

Hello Philipp, Unfortunately, there's no way out of the box to change the order of the field in the right corner of the Backlog Cards. The only fields that are configurable are the ones you can add at the Left Corner of the card, as you can see in the screenshot below: For this space, you can configure which fields you…

Hello Viktar, The flag option you're talking about will only work when your JIRA filter does not found Any issues, so if your filter is returning any issues it will keep sending the e-mail not matter if it's old or new issues. What I recommend you to avoid this problem is to use a field (Maybe created date) which will…

Hello Shelli, Please, take a look at this discussion and let me know if the instructions provided is what you are looking for: - Extract time in status

Hello Soni, Are you using JIRA Cloud or Server? If you are using JIRA Cloud, you only need to navigate to your Administration page > Discover new Applications and sign-up for JIRA Core.

Hello Julie, I would check for two possibilities: - Confirm that you have configured the notification time in the correct time zone that you have configured for your profile - Confirm if the following IP ranges and Domains of Atlassian are not being blocked by your firewall or e-mail servers: Atlassian Cloud IP ranges and…

Hello Jon, Actually, you can write JSON parameters to reference custom field values in the e-mail using the same add-on mentioned before. You can check which parameter you can use to reference your custom fields in the Available Smart-values session of the link below: Extracting issue data

You are welcome, Rob. Please, feel free to accept my answer in case you confirm it works for you so it can help other customers in the community.

Hello Jon, For this specific functionality, I recommend you to use the Automation Lite for JIRA Cloud (300 free executions per month) since it can be configured by a simple rule:

Hello Jon, Actually, the query I've sent previously should be returning the query as you need. Please, note that I used the not equal parameter (!=): Issuefunction in linkedIssuesOf("status != paid", "has Epic") Can you please copy/paste this exact query and provide us the screenshot of the results?

Hello Denis, You can do it by configuring your JIRA Service Desk without any Organizations, allowing only single customers to be added to your Service desk and configuring the Customer Permissions of the project like below:

Hello Jon, Unfortunately, this query cannot be performed natively on JIRA, however, you can use Scriptrunner plugin to perform it: Issuefunction in linkedIssuesOf("status != paid", "has Epic") Please, check the similar question in the link below to better understand it: JIRA query that returns all Epics that contain an…

Hello Julie, It's probably that you are using the Issue Navigator in the Detail View. You can click in the Change View Icon (or type "t") to change it to the List View, so you will be able to see the columns field:

Hello Rob, For your use-case, I would configure JIRA like this: - The Assignee of the issue would be the person that will write the documentation, so this information would be clear for the reviewer - The due date of the issue would be configured with the final date to send the document for reviewing - If the name of the…

You are welcome, Francis. Once you confirm that this feature has worked for you, please feel free to accept the answer so it can help other customers with the same question.

Hello Julie, You only need to add a column to your filter to map the Due Date field in the e-mail, as you can see in the screenshot below: Of course, the value for the Due date field will only appear if you have properly configured a valid date for it.

Hello Francis, As @Mohamed Benziane mentioned, the JIRA Suite Utilities add-on has a post function called Copy Value From Other Field that you can use to copy the status of the parent issue to a sub-task, so it would not need any code (if you are not very familiar to it): JIRA Suite Utilities For more details about the…

You are welcome, Daniel! Have a nice day.

That's ok, Lionel. We will be waiting for your answer to know if that's the feature you were looking for.

Hello Simon, Can you please confirm if you are using JIRA Server or Cloud? Check if there are no other contexts with the options you added and try to re-index your JIRA. Also, compare the field with other JIRA instances to check if there are any differences in its options just to ensure it is configured as originally.

Hello Jens, Have you tried Tempo Timesheets plugin? Please, check if this add-on provides you with the functionality you need.