Petter Gonçalves Atlassian Team

Hello Soledad, Welcome to Atlassian Community. Is your new JIRA board in a Next-gen or in a Classic Project? To display your imported issues on a classic Kanban board, I recommend you to check the following: - Navigate to the Board > Board settings > General - Check if the filter of the board is properly configured to…

Hello Ramesh, Welcome to Atlassian community! Can you please confirm if you are using JIRA Server or Cloud? A good practice would be to manually create issues in JIRA and Export them to a CSV file (All fields), so you can better understand the format and structure expected by JIRA. Additionally, refer to the documentation…

Hello Sumanth, Can you please take a screenshot of your comment field when you add the code and click to save it? It is expected that the code appears before you save the field, however, it should be properly displaying the color when you save it, as long as you have the wiki style renderer configured for your field. We…

You are welcome, Teri. Have a nice day!

You are welcome, Olivier. Have a nice day!

Hello Aishwarya, That's weird... I was able to properly update the Updated field with the date placed in the CSV by performing the steps I mentioned. Anyway, if you think this is a big deal for you, feel free to open a support ticket so we can look further into the problem: - https://support.atlassian.com/contact/ Have a…

Hello Egle, For 7.7.2 and all versions I know so far, this is the default behavior indeed. The idea would be to give you a fast view of how many versions your issues has passed through and provide the versions, in case you want it. Let me know if you still have any questions.

You are welcome, Natalia! Have a nice day!

Hello Teri, Welcome to Atlassian Community! Unfortunately, JIRA does not have this JQL functionality yet, however, there are some plugins which can help you achieve this functionality. Also, we have already requested it with our development team: - In a Filter, I should be able to query for issues closed in the most…

Hello Ian, If you edit your board filter to return issues from a Next-gen project and map the statuses in your board column, it should properly display the Next-gen issues in your board. The specific steps would be: - Navigate to your classic board > Click on the three dots Icon > Board settings > Edit filter query - Add…

Hello Olivier, When you said you added the Story Points to the bug issues, are you meaning the Bug screens? Have you checked if the Story Points field context is properly configured for bugs too? By default, the Story points field is only configured for Story and tasks. That been said, I would recommend you to check both:…

Hello Melinda, Can you please confirm if you are using JIRA Server or Cloud? On JIRA Cloud And new versions of Server, the Issue detail view display sub-tasks just fine although it is been filtered by the board filter: We will be waiting for your answer to better understand where this message is appearing for you.

Hello Jeffrey, Can you please confirm if you are using JIRA Cloud or Server? Also, when you say you are printing an issue, are you meaning that you are printing a card in your Board? The field that displays all work logged on an issue is called Time Spent. that been said, you must add the Time Spent to your Card layout to…

Hello Jason, Unfortunately, after searching some time on our marketplace and community articles, I've not found any possible plugin/feature that could give you this functionality, however, I would like to better understand when you would face this scenario so we maybe provide you a different workaround for it. You said:…

Hello Egle, Can you please provide us the version of JIRA you are using? The newest versions of JIRA Server and Cloud display the versions separated on the board cards: Can you please try to add the Fix versions field in the Card Layout (Board settings > Card Layout) of your board and let us know if it displays the…

Hello Jim, I noticed that you have tagged your question with JIRA-Cloud. Can you confirm to us I you are indeed using JIRA Cloud? In fact, we have faced this problem before and opened a bug report to fix it on Safari 10.0.3: - JIRA Issue Collector cannot create issues in Safari with disabled 3rd party cookies (submit…

Hello Charlie, Maybe the Add-on Automation for JIRA can help you to achieve this functionality: - Automation Lite for JIRA Additionally, check the documentation below to know how you can reference custom field options with Smart values (JSON): - Smart Values for JIRA Automation Let us know if this information is useful.

de nada, Guido. Tenga un buen día. :)

Hello Natalia, Here are the steps: - Click on the Search button on the left menu of your screen > Click on Advanced Search for Issues - Configure the filter returning the issues you want and save it - Type GG and search for Time Reports Configuration and click on it - Click on Go to Time reports - Select the report Pivot…

Hello Adriana, Please, perform the following steps and check if it displays the label field in your issue view: - Navigate to your project > Project Settings > Screens - Click on the view/edit screens of your project and add the label field to it: We will be waiting for your answer.

Hola Guido, ¡Gracias por tu clara explicación! Una instancia de JIRA Cloud utiliza un dominio de Atlassian con la estructura xyz.atlassian.net, mientras que JIRA Server está alojado en los servidores del cliente y tiene un dominio personalizado. Sobre su solicitud, el plugin Automation for JIRA le permite hacer una…

Hello Eric, I have edited the suggestion in order to give our developers a better and more objective understanding of your request. Let's wait for their answer. :)

Hello Sumanth, The code placed in your description is to configure the red color when you save the description. Can you provide us how your description appears when saving it with the code? Additionally, try to add the code with the name of the color directly, like this: - {color:red} {color} Let me know how it goes for…

Hello Kamal, Can you please let us know of kind of JIRA service you are using? JIRA can be configured on two platforms: Cloud or Server. On JIRA Server you will host JIRA on your own domain and on JIRA Cloud your instance will be on Atlassian domain, which structure is xxxx.atlassian.net. About the data that you want to…

Hello Mohamed, The tools I provided can also be applied to Hardware requirement since it has the same Requirements Traceability feature as the R4J add-on. That been said, I would like to better understand what kind of information and workflows you would need to use to track your hardware requirements. Do you just need to…

Hello Alexander, The issue collectors are also a good option to achieve your need, although it is a little limited in the available fields. Please, check if the issue collector gives all the functionalities you need and let us know if you need help with anything.

Hello Jon, For sum-up values of stories to a linked Epic, you can use the free plugin Epic Sum up - Light. Let me know if it helps.

You are welcome, Tigran. Have a nice day!

Hello Timothy, Welcome to Atlassian Community. There are some incoherencies in your CSV file. A standard issue (Story) cannot be added as a parent of another Standard issue (Task), it can only be added as parents of Sub-task issue types. Additionally, the issue ID and Parent ID are unique values added on the JIRA database…

Hello Teresa, Here are some script examples to try on Script-runner: - Scripted field to sum story points of issues linked to an epic in closed status - Scriptrunner scripted field: Need sum of story points only where resolution is fixed, done or empty - scripted field showing sum of story points left in epic Additionally,…