Sebastian Krzewiński Community Champion

Hi @arti_b_patil I'm afraid but this is not possible now. You can watch and vote for that feature - https://jira.atlassian.com/browse/JSDSERVER-4535 Regards, Seba

Hi @Devendar Gangapuram You can backup your instance and restore projects on new instance (https://confluence.atlassian.com/adminjiraserver073/restoring-a-project-from-backup-861253833.html). Regards, Seba

Hi @Gadai Mas Please check this community question - https://community.atlassian.com/t5/Jira-Service-Management/How-to-give-permission-for-creating-projects/qaq-p/1871110 Please check @Walter Buggenhout answer where he explain create project permissions. Regards, Seba

Hi @Mayur Gaikwad/Tech PMO Please check this doc about searching via rest api. Maybe this will help you to fix that - https://developer.atlassian.com/server/jira/platform/jira-rest-api-example-query-issues-6291606/ Another question - As I understand "Development Task" is your sub-task type right? Regards, Seba

Why you want to do that on workflow? Still you need to trigger somehow transition on workflow to send webhook.

Hi @viraj IMO best option will be to make filter subscription or use automation to send mail. Both scenarios require to create filter to find issues where are in specific statuses (if you want) and aren't updated since 12 days. Regards, Seba

Hi @김범년 Did you asked Atlassian support or vendor support about that? Regards, Seba

Hi @Vandana Mandal Everything what you need to know and steps you can find here - https://university.atlassian.com/student/page/840992-acp-620-managing-jira-cloud-projects-certification Regards, Seba

@Vicknesh Shanmugam your api relates to server/dc instances, not cloud.

Hi @Sandeepsai As I understand you have server version which don't allow upgrades anymore since Atlassian deprecate it. What you can do is to put data center trial licence and upgrade Jira from 6.4 to 7.x, then from 7.x to 8.x and then from 8.x to latest one. Similar case you can find here…

By saying that I was mean that on data center versions there is a rest api to get this info.

Hi @Sunilkumar k I don't understand. You want to to order a list of subtask types when you create subtask or reoder existing subtasks in story? Regards, Seba

Hi @jwi Please take a look on this question - https://community.atlassian.com/t5/Jira-Software-questions/Incoming-mail-handler-quot-Create-issue-quot-does-not-trigger/qaq-p/1467829 Regards, Seba

Hi @krnsda04 I'm afraid that in Cloud this is not possible to achieve. I couldn't find anything useful. To confirm that you can ask Atlassian support. Regards, Seba

2nd question - di you have context added to that field? If yes it based on projects or issue types?

Hi @Natalia Marko Are you sure that both screens are from the same project? I'm asking because I don't see project field on first screen. Regards, Seba

you can create rule that will be triggered on not service project when ticket is created and have clone link or clone link pointing to service project

Hi @RG Why you want to disable outgoing mail, rather than don't want to investigate why jira is generating so much emails? IMO after enabling outgoing mail again, Jira won't send previous messages. Regards, Seba

Hi @[deleted] Another project is also service project? If yes, you can use default request type - https://support.atlassian.com/jira-service-management-cloud/docs/choose-default-request-types-for-your-issue-types/ If no, there it no way to keep ticket available on portal. Regards, Seba

Hi @Laurie Sciutti Yours {{page.labels.name.match("*label*")}} will not work. {{page.labels.name}} return a list/array and match() can't work on it. I figure it out and working formula looks like below: {{#page.labels}}{{#if(equals(name.match(".*(label).*"), "label"))}} {{name}} - ({{id}}) {{/}};{{/}} In loop I'm checking…

Hi @Nicole Brückner Did you try to use issueType.name == "Bug" ? Regards, Seba

Hi @Noora Salman As I remember you can change it is JSM project settings and choose that user is able to choose only users from their organisation and/or project. Regards, Seba

@abhinav.rastogi based on screen I see that you are not using any filter. As I mentioned - you need to create filter with closed issues and use it in the gadget.

Hi @Santhosh Raj * Please check below links how to create a backup via automation* https://confluence.atlassian.com/jirakb/automate-backups-for-jira-cloud-779160659.html * https://community.atlassian.com/t5/Jira-Software-articles/Automate-online-site-backups-for-Jira-and-Confluence-without/ba-p/1271317 * After creating a…

Hi @Rohith k What exactly is your need? Regards, Seba

Hi @abhinav.rastogi You can create a filter with all issues that are closed and then user Filter results gadget (if you want to have a list of closed tickets) or Two Dimensional Filter Statistics/Issue statistic/Pie chart (if you want to have a number). Regards, Seba

Hi @Ingrid de Bont Unfortunately Jira our of the box don't have feature in JQL to search users that are in specific project role :/ I know that there is a JQL function that can help you in ScriptRunner but this is paid app. Unfortunately I don't know other free solution what will fit here. Regards, Seba

Hi @Linda Korpås I don't know any template. IMO you can start with default one and modify if it will be needed. Regards, Seba

Hi @Paramasivam ! Please take a look on this document - https://confluence.atlassian.com/adminjiraserver073/restoring-a-project-from-backup-861253833.html Regards, Seba

@benjaminyzg In that case please contact with atlassian support (https://support.atlassian.com). Regards, Seba