Sebastian Krzewiński Community Champion

Hi @benjaminyzg Deleting organisation is not what you want. If you will delete whole org you will lost all your tools. You need to check this part and delete subscriptions that you no need longer…

Hi @benjaminyzg Please check this page (https://support.atlassian.com/organization-administration/docs/remove-domains-and-products-from-your-organization/) how you can remove product from your org. Regards, Seba

Hi @Sandip Bhosale To make jira migrarion to cloud you need to use Jira Cloud Migration Assistant. This tool is very useful and helps a lot with that. Based on that page (https://support.atlassian.com/migration/docs/update-or-install-the-jira-cloud-migration-assistant/) JCMA require Jira 8.14. There is a note that you can…

Hi! You can get it via rest api - https://docs.atlassian.com/jira-servicedesk/REST/5.15.1/ Regards, Seba

Hi @Hasanti C Just leave field empty in rule action and this will clear field value. Regards, Seba

Hi @Kevin Munz Thanks for nice explanation!

Hi @Vishal Biyani ! I found that you have JSM. I thought that you are talking about Jira software. Regarding this doc - https://support.atlassian.com/jira-work-management/docs/export-search-results/#Form-data this data come from forms in JSM projects. If you don't have setup any forms in JSM page, that you mentioned, will…

I mean make a copy of existing db

Hi @Kevin Munz Did you check that this library is able to get worklog comment? Regards, Seba

Hi @Sakshi Mahodiya IMO - what you can do is to use the same filter which is used on your scrum board and create report based on that. Regards, Seba

Hi @[deleted] Few years back my idea was to prepare a snapshot of database and connect PowerBI to that db. This works. I was able to get data from there and create reports. I don't reccomend connect PowerBi directly to production db. Regards, Seba

Hi @Steffen Willschütz Unfortunately I don't have idea what can be a cause. I didn't have this issue. Did you ask Atlassian Support (https://support.atlassian.com)? They will have access to your instance logs and they have more options to check this. Regards. Seba

Hi @Peter Lloyd Can you share how looks your filter? In most cases this is happening when you have 'order by' in filter. Then if you will sort by status from JQL perspective it will be 'order by first_field asc/desc, Status asc'. So now Jira is ordering it by first_field and then inside first order, order by 2nd field.…

Hi @Robert Savaniu Please contact with Atlassian Support (https://suport.atlassian.com). I don't know why this is happening. Also I tried to reproduce it on my instance without any luck. Regards, Seba

Hi @TALABIATINUKE All times was logged on epics or on stories inside epics? By default what you can do is to filter issues, export it to xls and make calculation there. You can also use timesheet add-ons (e.g. tempo) to calculate it easily in jira. Regards, Seba

Hi @Karpaga Selvan I don't think that this is possible. Trial is trial. When it is over you cannot set new one. To confirm that you can raise support request on Atlassian support (https://support.atlassian.com) and maybe Atlassian will agree for new trial. Regards, Seba

Hi @Michal Tkaczuk By hidden pages you mean pages that are on the same level like home page and don't appear on sidebar page tree? I'm not sure that this is possible in Confluence UI. In my opinion you can find those pages via db query by finding pages without parent page and excluding all home pages from spaces. Regards,…

Hi @Vishal Biyani This looks like a feature from additional app. you need to check app documentation. In Jira cloud by default you have options: - Export Excel CSV (all fields) - Export Excel CSV (filter fields) Regards, Seba

Hi @Nathan Weelen ! I don't think that this is possible in Cloud. Regards, Seba

Hi @Sean Chua _Adaptavist_ Thanks for an info. I solved that yesterday in very similar way. Thanks!

Hi @Robert Savaniu I don't understand. What label you cannot see/edit? Regards, Seba

Hi @Maya Assayag Based on https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html mac support is limited which mean that you can make a test env on that but it's not recommend to run prod env. Of course you can do that but you need to be aware that Atlassian support will not help you. If mac…

Hi @Arnis Riškovs ! Did you check that other clients from the same ticket receive message from jira? Best way to solve that will be to reach Atlassian support (https://support.atlassian.com) and confirm with them that message from Jira was sent to client. With that knowledge you will know if message was sent (client issue…

You are making diif between field that store only date with now which is date/time. For automation diff will be based only on dates so diff will be always 24/48/72/96/etc. Regards, Seba

Hi @Ray Balmeo Cagayon What type is Need By Date field? Is it date picker or date/time picker? Regards, Seba

Hi @Carmen Blázquez Jiménez Please check this rule from automations playground - https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/9919294 Regards, Seba

Hi @Deb Bonney Did you ask Atlassian support (https://support.atlassian.com)? They will be able to check logs and find root cause. Regards, Seba

I'm afraid that this will be hard to achieve. In cloud there is no option to have search tool on boards. It's not possible even with additional app.

Technically in Jira Cloud UI you are also linking issue by issue (not in a bulk) so I can believe that Jira automation is blocking that. You can split this action into 2 seperate.

Hi @Rajesh Konda As I understand CMB-4100 and CMB-2457 are tickets in your Jira. In that case you can't use {{ }} tags with issue keys. {{ }} are reserved for smart values. IMO is shoulbe be "key":"CMB-4100" More…