Daniel Eads Atlassian Team

Hi Kat, We've recently released Slack subscriptions as an option for Statuspage , and this is enabled on all the Atlassian pages. A Slack workspace admin can install the integration from whichever page they're in directly: The resulting message in Slack is significantly cleaner than an RSS feed subscription: You'll also…

Yes - apologies @JConstantine and good catch! The process is the same, but the context paths (if you use one) and port numbers will be different between Jira and Confluence. You've found the correct article for Jira that won't require changing the port numbers :)

Hi Dennis, There is some exact matching listed in the documentation, it doesn't consistently work in Jira Cloud. As Jack noted, the best solution for the moment appears to be using Scriptrunner's issueFieldMatch function. We do have an open bug for the exact matcher not working as expected, which I would encourage you to…

Hi Roja, The whitelist/allowlist in Confluence controls which sites are allowed to bypass CORS protections (for incoming links) and which sites can be used in some macros such as the HTML include macro. This should let you embed unauthenticated content via the HTML macro. One snag might be if your Sharepoint instance…

Hi Corbin, welcome to the Community! You're going to want to look at incorporating some Marketplace apps for this. There are a couple things to investigate: * External data apps - these can pull info from an external data source, some can do it via REST API. There's a lot of options here, but it's unusual to find a…

Hello George! Great question about using mentions in Automation. There's a slight nuance with how the IDs are parsed by Slack. The value needs to be surrounded by angle brackets. So if we had a message like: Hey @U12345, please review the request XYZ Then we'd just need to modify it like so: Hey <@U12345>, please review…

Hi, welcome to the Community! Bitbucket Cloud uses id.atlassian.com for authentication before passing your session back to Bitbucket at bitbucket.org. Brave's Shield by default blocks cookies between domains. Since these are different domains, the Shield settings in Brave don't apply cleanly across the application - even…

Hi Andrej, welcome to the Community! Here's how to get a standard image URL you're looking for in Confluence Cloud: * On the page where the image is attached, click the '...' menu in the top-right and select Attachments * For the photo you want to link to, right-click it and copy the address from the Attachments page Note…

Hi, welcome to the Community! Jira Cloud uses id.atlassian.com for authentication before passing your session back to the actual Jira site at your <site>.atlassian.net. Brave's Shield by default blocks cookies between domains. Since these are different domains, the Shield settings in Brave don't apply cleanly across the…

Hi Srikanth - just noticing that this question more or less has been asked a second time at this link: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/restart-JIRA-Services-in-windows-RD-VM-using-script-rEST-API/qaq-p/1496942 I've answered that copy of the question, so just noting that this is a duplicate.…

Hi Alexander - while it's not an option to change the site URL from the admin panel, we actually do offer URL changes through Support. While you can do this with a migration, it's generally a lot easier to contact support so that you don't have to go through an entire export/import. Please see my previous answer here for…

Hi Nicholas, welcome to the Community! I believe this previous answer on fully removing Sourcetree should help: 1. From Control Panel >> Program and feature >> uninstall sourceTree. 2. Goto %localappdata%/Atlassian : clear the enitre directory 3. Go to %localappdata%/SourceTree : clear the entire directory Once that's…

Hi @Leon Katz , welcome to the Community! In the Confluence Cloud editor, you can escape from a code block by pressing the down arrow on your keyboard while on the last line in the code block. This will pop your cursor out of the code block and put it on a newline (if there's no content under the code block already -…

Hello Jouffan, Confluence Cloud uses id.atlassian.com for authentication before passing your session back to the actual Confluence site at your <site>.atlassian.net. Since these are different domains, the Shield settings in Brave don't get applied in both places - so shields are still up at id.atlassian.com. You can follow…

Hello Milhai, welcome to the Community! I wanted to acknowledge that multiple Atlassians took action from this Community post today, as well as the other support avenues you asked for help through. Reviewing the case information, I believe everything is in order now with the updated quote that has the correct tax…

Hi Jurek, just wanted to follow up on this on Community as well. I've taken the actions on the backend to get the connector installed on your Confluence site. That error should no longer appear and you should be able to proceed through connecting your Confluence and Slack accounts. Cheers!

The choice between IIS and nginx is whichever you're most comfortable with - both will run on Windows Server 2012. We don't have official documentation on using LetsEncrypt - our documentation starts with the assumption that you've been able to procure a certificate already and are going to use that with your proxy. I…

Hi there, The plugins, attachments, and dbconfig.xml are all stored in jira's home directory. From the description of what seems to have happened with your upgrade, it sounds like that directory wasn't mounted to the container in the way that was necessary for Jira to access it. If you ran those docker create statements…

Hi Ian, welcome to the Community! As Kristin mentioned, it's possible you're not a space administrator for the space in question. Here's a quick screenshot of the controls you'd see, with space administrator permissions: Given the age of your Confluence site, I think it's also possible you might be affected by an issue…

Hello Daniel, welcome to the Community! I'm glad you were able to sort this question out and get the python library working with your local Confluence Server instance. We're here to answer any additional questions if they come up! Cheers, Daniel | Atlassian Team

Hello Gale, It's possible that systemd didn't mark the service as startup-enabled. You could check this by running the following command: systemctl list-units --type service|grep jira.service If you don't see a line returned with jira.service in it, the service wasn't set to launch at system startup. To make it launch on…

Hello Michael, welcome to the Community! This is an interesting use-case. I understand you're hoping to define an item once (in this case, a URL) and re-use it multiple times across Confluence. I can think of a few various ways that similar things can be done: * The exerpt macro may be the most straightforward way - on a…

Hello @Wim Abts , The rules you created with the Automation Lite app will be accessible with the standard Automation app in Data Center. You can uninstall the Automation Lite app, install the Automation app (and apply your license for it), and you should be good to go with your existing rules. This will also unlock some…

Hi @JConstantine , Based on some of your other recent posts, I believe you're running Jira on Windows. This means you've got a few options available to you in order to run Jira over HTTPS: * nginx - it's very fast and I find the configuration easiest to understand. How-to for nginx and Jira * Apache - widely used, widely…

Hello @Divyang Modi , welcome to the Community! I understand you're developing an application and want to tie it in with Atlassian ID. There are a couple authorization points that you might want to check out: * OAuth 2.0 (3LO) which will be most helpful if you want to interact with Jira Cloud from a separate application *…

Hello @adrianoatl ! I see you were able to get a support case open about this issue as well, and our Customer Advocates team is currently in the process of getting it sorted out. If you need additional help with the billing for this particular license, the customer advocate working on your case will be able to assist.…

Hi @Sascha Jostock , Our dev team took a look at your screenshot and had a suggestion. Would you be able to use a browser (or clear your cache if you're already using Teams in a browser) and try to connect again?

Hello @Akilesh DS, The DevOps triggers are not currently in the Jira Server variant of Automation, as of plugin version 7.2.1. We do have an open feature request to get them added to Server, which you can view, watch, and vote on here: JIRAAUTOSERVER-20 

The payment options with details are listed on this licensing questions page. The evaluation periods should be lengthy enough to provide a grace period (30 days), but please reach out to our customer advocate team via the support portal above if you are still working to get payment details in order near the end of the…

Hi Sarah, We can troubleshoot this a bit more. Have you completely removed the subscription for the project by using the Delete option and then recreated it? Thanks, Daniel