Daniel Eads Atlassian Team

Automation can do some great things, including sending messages to Slack. But what if you want to get someone’s attention in Slack? This used to be quite simple. However, when GDPR came along, both Slack and Jira Cloud removed usernames & user keys which made customer data safer than ever BUT individual Slack pings…

Sometimes email notifications or invitations from Atlassian Cloud services (Jira, Confluence, Bitbucket, Trello, and more) may not deliver correctly. Here we’ll go over creating a Mail Flow rule in Exchange Online to ensure emails from Atlassian don’t get stuck. This article is intended for anyone using Office365, Exchange…

Those who can see emoji in their browsers ➕🖥️ 🌄🚫 (really this is just an excuse to remind everyone that Lynx still gets regular updates!)

What tips do you have for agents who are supporting people? Think IT teams, help desk, etc. Here's mine to start with: Always use an incognito session when impersonating a user. There might be times when you "log in as" another user to verify the problem they've reported or that a fix is working correctly. Don't do this in…

Amplify Austin day was this week (amplifyatx.org) and raised nearly $10 million for local nonprofits. That's super awesome! Do you volunteer or work with a local nonprofit? What are some tech nonprofits you know about that are near and dear to you, or have interesting missions?

Have you ever wanted to swap out a Jira filter subscription email with a Slack message? Or remind users each morning of issues they have open for a project in Jira? Something like this perhaps? Oh how I love those concrete pants Using Automation for Jira, we can run a rule every morning that checks for open issues in a…

I'm studying motivators right now with the intent of getting more people mobilized on changes that make a positive difference against climate change. It's been an interesting subject to study - not just the technologies and changes needed, but what gets people to make those changes and encourage other people to make them…

Hopefully you've seen an email notification and RSVP'd for the October social in Atlassian's new East Austin office! With the event being, well, at an Atlassian office, it's fairly simple to invite particular Atlassian staff to stay for the event and chat. Since we've leaned in to Team Anywhere, many Atlassian staff live…

Hey y'all! This isn't necessarily Atlassian-specific, but planet is one of the pillars of Atlassian's sustainability approach so it's semi-related :) Austin Energy has got some pretty strong incentives through the end of August. If they're your power company, check these out: * $155 back if you get a smart thermostat and…

SWSX is coming, and with it, lots of folks around town thinking about innovation. I for one plan to try and see some of the concept electric cars making their appearance this year! That reminded me of an article Jeff Atwood wrote a couple years back about electric vehicles, where he says: This electric car is such a great…

If you're working on a Server to Cloud migration, you'll want to bring your Automation rules along! Luckily you can export your entire Automation ruleset as a JSON file, and import it into another environment. The product documentation describes how this works, but in short you simply select the option to export or import…

When answering questions here on Community, you may run across questions where you need to provide version-related advice. This guide will help you quickly find which versions you might need to suggest! Migrations Bitbucket Cloud Migration Assistant: 7.0 and up Single-node Data Center conversion*: no minimum version *you…

When answering questions here on Community, you may run across questions where you need to provide version-related advice. This guide will help you quickly find which versions you might need to suggest! Migrations Confluence Cloud Migration Assistant: 5.10 and up Single-node Data Center conversion*: 7.2 and up *you can…

When answering questions here on Community, you may run across questions where you need to provide version-related advice. This guide will help you quickly find which versions you might need to suggest! Migrations Jira Cloud Migration Assistant: 7.6 and up Single-node Data Center conversion*: 8.8 and up *you can convert to…

On November 1, 2021, Atlassian published a security advisory that affects multiple products, including Fisheye and Crucible. The full advisory is available at this link. Although the advisory has full details about which versions of Fisheye and Crucible are affected and how to upgrade/mitigate against the advisory, we…

On November 1, 2021, Atlassian published a security advisory that affects multiple products, including Bamboo Server and Bamboo Data Center. The full advisory is available at this link. Although the advisory has full details about which versions of Bamboo are affected and how to upgrade/mitigate against the advisory, we…

On November 1, 2021, Atlassian published a security advisory that affects multiple products, including Bitbucket Server and Bitbucket Data Center. The full advisory is available at this link. Although the advisory has full details about which versions of Bitbucket are affected and how to upgrade/mitigate against the…

On November 1, 2021, Atlassian published a security advisory that affects multiple products, including Confluence Server and Confluence Data Center. The full advisory is available at this link. Although the advisory has full details about which versions of Confluence are affected and how to upgrade/mitigate against the…

On November 1, 2021, Atlassian published a security advisory that affects multiple products, including Jira Server and Jira Data Center. The full advisory is available at this link. Although the advisory has full details about which versions of Jira are affected and how to upgrade/mitigate against the advisory, we…

On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for verification on if particular versions of Jira Server, Jira Service Management Server, or Jira Service Management Data Center are…

https://www.youtube.com/watch?v=br5g1rZ8M38 Dear Work Therapist, I feel like I've been in a bit of a black hole lately thinking about engagement and excitement. You know, when we're in the office - especially at Atlassian - there are things like the ShipIt candy cart! Or if you want to encourage people to participate in…