Daniel Eads Atlassian Team

Hi @João Pedro Matos , I saw on your previous question that you were considering a Cloud to Server migration. Is this still accurate? I'd like to fully understand if you're importing issues directly in Jira Server from Bitbucket Cloud, or if there's a different migration path (Bitbucket Cloud to Jira Cloud, Bitbucket Cloud…

Hi @João Pedro Matos , I just wanted to acknowledge that I see this question, but will be looking at the slightly newer question you've asked at this link on Community. Let's start the conversation there! Cheers, Daniel

Hello Svenson, I see you've opened a support case and one of our engineers is already working on this issue. I'm monitoring the support case and if there is information about this issue that can help the rest of the Community, I'll post that information here once the case is solved. Thanks, Daniel

Hello Jannis, I see that our support team was able to help resolve this issue via the support case you raised. For the benefit of others who may encounter this question on Community, I am including the findings here. The configuration for Apache (in httpd.conf) which was used as a reverse proxy included a match directive…

Hello Nitin, welcome to the Community! I understand you're looking to migrate your Bitbucket Server instance, from a CentOS install to a docker image. The most straightforward way to do this would be to use the Bitbucket Server backup client to take a backup of your CentOS-installed Server instance and restore it to your…

Hi Rahul, The REST API doesn't have an endpoint that would return all the repositories a user has access to. You would need to paginate through the repo/projects individually and check the permissions for the particular user or groups they are a member of. If you are trying to remove all permissions for a user, I would…

Hello Lily, welcome to the Community! I'd be happy to go into more detail about the system requirements for Bitbucket Data Center. In general, it's difficult to quantify requirements since each installation has different usage patterns, number of users, etc. I would recommend looking at the AWS sizing information for…

Hi Manuel, welcome to the Community! There are a couple things Statuspage can do with information coming from another system. But first - I want to call out that the information needs to come from a monitoring platform (Pingdom, New Relic, DataDog, Librato, Uptime Robot, etc) - Statuspage does not directly check to see if…

Hi Anuja, I can see from other posts here on Community that you're encountering a 401 error when trying to access the API. I see that you have expanded the children.attachment parameter on the get content API endpoint . First, are you able to use the site's specific API endpoints (e.g. yoursite.atlassian.net/wiki/rest/)…

Hi Jim, If you're onboard with the changes happening as a specific user (you might call it a "service account"), you could create a new user on the site registered to a department-owned email address and have that user account do the work. I'd recommend using a name for the user to make it very clear that it's not a person…

Hi Alban, I've had a quick look at your organization's account and want to confirm these pieces of information: * You have an evaluation license for Jira Service Desk, which is (currently) expired * You have Scriptrunner installed on the server instance you're working on Based on that info, I think this question primarily…

Hi @Вишня Лариса , I think you're looking at creating pages with the glossary template that comes with Confluence. Is that right? Even with using something like the Multi-Excerpt app, I think it might be a bit difficult to bring the terms into other pages as you've described. Not saying it can't be done, but I think the…

Hi Terri, There are a couple things I could think might be moving things to a different location than you expect: * The new issue view in Jira collapses some items into the bottom of the sidebar. If you're using Jira's native time tracking, it's possible the field is collapsed on the right-hand side. You can try the "Show…

Hello Camilo, welcome to the Community! Would you be able to share a screenshot of one of the pages you're seeing this on, and circle the main picture that seems to not be changing between pages? I have an idea in my head of what you're describing but want to make sure it matches what you are seeing. Once the screenshot is…

Hi @jaimev , My suspicion is that User B isn't logged in to Jira through the Jira Cloud slack app. You could confirm this by having User B run /jira connect in Slack. If they're logged in, they should make sure they see the right email address for themselves in the response. But I'm guessing they're not logged in, which…

Hi Jaswanth, welcome to the Community! Could you provide a little more detail on what you're trying to do? I see your question is tagged for Confluence but am unsure of exactly the action you're trying to take and what's happening. Could you provide this information: * What API are you trying to use (Confluence REST API,…

Hello Jaime, welcome to the Community! Yes, you can definitely use our official docker images for Confluence Server. On the upper end of that, we also provide AWS Quickstarts for our Data Center products. If you're looking at scaling up in the future, Data Center is the way to go as it lets you run multiple nodes for high…

Hello Jordan, welcome to the Community! The editor for Confluence Cloud currently accepts pastes of some, but not all, markdown. At the moment, markdown tables aren't going to result in a table in Confluence. This is captured in a feature request: * CONFCLOUD-68137 - full markdown support for the new editor For more…

Hi Rahul, welcome to the Community! The APIs you'll use depend on if you're using Bitbucket Server / Data Center (run on-premise on your own server) or if you're on Bitbucket Cloud (the address is bitbucket.org). * For Bitbucket Server / Data Center, you'll use the 1.0 API, and here is a direct link to the methods for…

Hi Assaf, Are you looking for Bitbucket to send a webhook to another service? If so, Bitbucket Server (and Data Center) can natively send webhooks when certain actions occur in a repository. For example, when someone pushes a commit to a repository, you could fire a webhook that triggers a build or one that sends a message…

Hi Lisa, I'd expect the editor to allow you to create a page with that name. Confluence Cloud uses page IDs in the URLs, generally avoiding the problem of name collision. Internally it will keep track of links and update them appropriately when you rename a page. Do you receive a specific error when trying to create a new…

Hi, welcome to the Community! There is currently no way of changing what the Create button does in Confluence Cloud. A couple suggestions exist in our public Jira instance that relate to this, however: * CONFCLOUD-45607 - Ability to set a default template when user click the "Create" button * CONFCLOUD-43307 - Create…

Hi Mahendran, Jira out-of-the-box will begin serving itself on port 8080. This can be configured, and there are a couple places you'll want to check: * The base URL value listed in Jira's General Configuration page. See information here on finding and configuring the base URL * The server.xml file tells Jira's application…

Hi Mahendran, I'd like to note that although you selected a Jira Cloud product when creating this question, it's about Jira Server. There are several Marketplace apps that can achieve what you're after. For clarification, what you're needing to do is update the values of the custom fields you've created. You will…

Hi @Kieron Robert , welcome to the Community and thanks for this question! Our criteria for granting Community licenses have not changed in some time. Your organization would be eligible if: * Your organization is not for profit * Your organization is not run by the government * Your organization is non-academic (schools,…

Hello @RAMANATHAN B , thanks for this question! While it's not publicly posted, our customer advocate team can quickly provide this form for you. Please open a case in our support portal noting that you need the 10F form, and our customer advocates can attach it to your support case. Cheers, Daniel

Hello Philipp, Mentioning a Jira issue URL should also trigger an issue preview in Slack. You'll notice in the screenshot below that the mentions add themselves in slightly different ways: * For the full URL, the app adds the preview as an attachment to your message (notice the blue bar on the left) * For issue key…

Hello @Jurek Bielicki , welcome to the Community! We've checked some details about your Confluence Cloud instance and need to take some action from the Atlassian end to get the Slack connector working correctly. I've opened a case for you in our support portal and you should be receiving an email about this shortly. In…

Hi @dhiman.das , I can confirm the behavior you're seeing. In the past, Opsgenie accounts were standalone, but they are now integrated with the rest of the Atlassian suite via a shared Atlassian Account. With the usage of Atlassian Accounts in OpsGenie, the fullName value is effectively overwritten by whatever name the…

Hi Joseph, welcome to the Community! You're right in noting this information isn't readily available online - a bit of this needed to be chased down so hopefully this answer will help others out in the future too :) * The update check runs between 1am and 2am local time (whatever timezone your server is set to). The exact…