Daniel Eads Atlassian Team

Hi @Dylan McSparren , welcome to the Community! Thanks for indicating you're interested in @mentioning Jira users from Slack. I've created API-450 on our public Jira to track this suggestion. Cheers!

Hi @[deleted] , Just to update you and the rest of the thread, the current runners have moved to open beta and the setup documentation is available here. I've also approved your request to join the EAP group. Cheers! Daniel | Atlassian Support

Hey @Darrel Damon , I apologize for the delay here as this message slipped my inbox. * Installer file: I'm not certain which platform you're on - so here are the direct links to the installer files: * Confluence 5.10.9 installer for Linux (a .bin file you can add the +x permission to and run) - this will have an option to…

Hi @Darrel Damon , Referencing some info from your previous question as well, as I see you replied with some info that slipped through my inbox. For the license, it looks like the evaluation license you were granted is still valid for a couple more weeks (until August 19). The keys (both your current evaluation license,…

In future do we get any risk in case if we want to run Jira on multiple nodes. The licenses are based on user count, not number of nodes - so you'll be all set adding more nodes in the future! For your reference, here is the documentation for adding a new node to the cluster. is there any version compatibility for copying…

Hi @Bhakti , welcome to the Community! The email address you mentioned returned an error to our mail delivery service: 550: 550 #5.1.0 Address rejected I've cleared the error out on our end, but it's possible there might be something amiss with your company's email server. I would suggest trying to send your company email…

Hi @Sherwin Julius Abellanosa , welcome to the Community! I see our support team has already responded on the support case you've referenced. Just acknowledging I've seen your message here as well! It appears we have confirmation from the invitee's mail server that the invitation was delivered. Cheers!

Great, thanks for confirming! That is indeed the domain I noticed some errors on and cleared out. The old email addresses do need to be in working order still to receive the change confirmations, if you're having people go individually to https://id.atlassian.com/manage-profile/email to change their email addresses. A…

@Jerry Lim I've just cleared your email off the suppression list as well. Cheers!

Hi Mario, I've answered on your standalone question. Thanks!

Hi @Mario Tobar , welcome to the Community! I've found some accounts related to your site (on a different email domain than your email address) on our mail service's suppression list. For the most recent cases, the mail server sent an error that the accounts didn't exist. This generally happens for new mailboxes; for…

Currently it's very easy to focus on the big picture. I'm in a customer-facing role, and Atlassian has the best customer fanbase out of any company I've encountered. We've got people with for-real Atlassian tattoos! For me, helping these folks is enough to overcome temporary difficulties. I know what I can do is important…

This picture is peak Canada, I even see a couple toques! What a great memory @BiancaE , thanks for sharing it with us 💙

Hi @Mahesh Kallepalli , I'm wondering if this question accidentally got posted twice as I saw another just like this come through, and Nic has already answered that one . In short, yes, you've outlined the correct approach. In recent Jira Software and Jira Service Management versions, simply switching to a Data Center…

The interface can be a bit confusing adding a second one - let's go through it! * Head to the Slack configuration page - you can do this either from the Project Settings, or Jira's global administration menu. In this screenshot, I've done it from the project settings. * This section above the list of current connections…

Hi @Evija Simanoviča , I found 3 total email addresses from your domain on our mail service suppression list due to errors returned by your organization's mail server. I removed all these addresses from the suppression list, so if your new team member was one of these 3 people, our mail service will actually send the email…

Hi @きんせいは , I've found your email address on our mail service's suppression list, due to this error returned by your organization's mail server a couple days ago: 550: 550-5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary…

Amen to that. Did you know you can squeeze emoji into the description fields in both Google Calendar and Microsoft Exchange? 🤔 A delightful agenda with a rhyme gets people to read it, every time 🙌🏻

Once upon a time I worked at a company that had semi-regular "all-hands" type meetings. It was someone's job to coordinate these meetings (probably good!) and send out invites. Problem was, every time there would be 3-4 cancellation/updates/reschedules based on the availability of the VPs. Pro-tip: Make sure your…

The 2021 certificate is available now, from the "Tax information" section of the page linked above. For expediency's sake, here's the direct link to the 2021 document: https://www.atlassian.com/dam/jcr:4ed65aeb-b67b-451e-9b0e-ecc575f84a2a/ATLASSIAN%20PTY%20LTD_CERT4%202021%20.doc.pdf

Dear Dr. Dom: What's the most important conversation for people to have with their managers that they aren't having today?

Awesome, welcome as a Community Leader - it's definitely a great group of people with lots to share and great ways to skill up! It's great to hear that you're ready to start your migration journey! Let us know if you've got any questions we can help with. I'm looking forward to reading more of your insights and tips!

Haven't looked into the specifics of your linked thread, but just wanted to throw in some background and a case we see from time to time. * Questions have upvotes, discussions are threaded. This has been mentioned, but it's also worth calling out that you can't like answers (only upvote). Comments on questions can be…

At this stage in my career, I wouldn't necessarily consider myself a veteran, but have seen a couple of difficult changes both inside and outside of Atlassian. * Do you utilize support networks at work or at home? How do you develop those? The most successful folks utilize both types of networks. At home, it might be as…

Just a little clarity on the addon/app licensing: We do extend a Cloud license for the duration of your remaining Server license, for the core Atlassian applications (Jira Software, Jira Service Management, Confluence, etc) and Atlassian Access. @Martin Bayer _MoroSystems_ s_r_o__ has linked to the page to get the…

Hi @Seonghwa Hong , Do you know what version of Jira they were on before trying to upgrade? I ask because Jira 7.0 has a critical upgrade task - for example, upgrading directly from Jira 6.4 to Jira 7.1 would cause problems. Along with that, if you'd be willing to post the SEN number (not the whole license, just the…

@Joe Pursel I love that you're using a service account for the Automation actor. In Cloud, this is the default (Automation for Jira has its own app user on Cloud) but on Server - yes - definitely set up a service account to run Automation rules. I like that yours is even somewhat scoped so it might even indicate which team…

Great discussion @Dave LIAO , I'm really looking forward to seeing everyone's ideas! And I must admit, the Loki image goes along well since you tricked me into looking[1] for a footnote 🕵🏻‍♂️

@Sivakannan.Gurusamy just cleared your email address off the bounce list - please give the invitation another go!

Thanks for the extra field context - I think that's what's been missing. Most answers have approached this from the perspective of not using the wiki renderer (instead using the default renderer). Kirill's answer is right - the .text function will strip out the link formatting and show only what would have been rendered as…