Daniel Eads Atlassian Team

Hi @Milenko Maletić , Thank you for explaining with more detail, and I'm sorry to hear you've been having trouble. I think I understand what the situation is. It sounds like there may be Atlassian accounts associated with both email addresses. For example if you enter account2 into the password reset page and receive a…

I love all the comments here and the very keen "glorifying outputs and not outcomes" observation from Christine. Several years ago I listened to a podcast (apologies to the original source; I thought it was Freakonomics but can't seem to support that with a search) where a company in New Zealand had trialed a 4-day option.…

Based on the error your organization's mail server returned, I would guess that the invites were sent before the mailbox setup was complete for these users. If that's the case (for example, if these are new employees), my suggestion would be to send a test email to the mailbox from an external address (such as a personal…

Hi @Brijesh Pathak , I've just taken a look and found that a support engineer has cleared the email addresses you listed from our mail service's suppression list, based on the case you opened with Atlassian Support. I see at least one of the users was able to successfully open the email. Cheers, Daniel | Atlassian…

Hi @Nathan Keenan , I found 4 folks on your domain with email addresses on our suppression list, due to various errors returned by your organization's mail server. I've cleared all these entries from the list. Try sending the invitation again and seeing if it gets delivered this time, and if it's not immediately there,…

we can do staging migration with data center evaluation licenses for Jira Service Management and apps right initially Yes, you can do a migration test with evaluation licenses if you like. The evaluations are good for 30 days, and the application will go into a read-only mode once the evaluation term has ended.

No, unfortunately managing permissions on a per-user basis like this requires a product license.

Hi Keith, If I understand your question correctly, your Confluence instance's URL will be changing so that a page like this: confluence.old-domain.com/wiki/page to something like confluence.new-thing.com/wiki/page Is that how the rename you've mentioned is laid out? If so, the typical way to handle this is to have a…

We've had some fun with Jackbox games on my teams. They've been around for a while and are fun "party games" that originally ran on a tv in a living room. They translate really well over Zoom! Fibbage is a particular favorite for us. They run pretty quick too, so you can get a couple rounds in over the course of a…

Hi @Rabih Safadi , If I understand correctly, you're looking to have some non-licensed people read Confluence pages while disallowing other non-licensed people from viewing them. One potential way to do this would be to use the IP allowlisting mechanism included with Confluence Premium and restricting access to IP blocks…

Hi @[deleted] , welcome to the Community! I'm going to try reproducing this with the steps you've shown. In the meantime, can you verify which versions of the app you're using? To see what version is installed, you can: * Click your avatar in the top left * Click on the "Settings" option all the way at the bottom of this…

It's not currently on the public roadmap, but we do have an open suggestion about it: CLOUD-11090 

I think that's good practice. That list could include accounts payable / billing / finance folks. The alternative is typically "re-enable the administrator's email account, reset their password, and dig through their inbox". Depending on the company, that's no big deal. Some places have policies where a departed employee's…

Glad to see this is out there and people are getting use out of the recording! We occasionally see general SharePoint questions in the Community, and I'm going to start pointing people at the webinar as a resource.

Hi @regismkxi , It is possible to manage CORS requests from inside Confluence's interface. Have you taken a look at Configuring the Allowlist to see if the options provided will work? There's wildcard matching as well as regex options. Let me know if the Allowlist configuration in Confluence's administration interface…

Great group of folks! I'm looking forward to seeing more discussions about automating some of the things you need to do when running applications at scale (user provisioning, access controls). 

👋🏻 I'm Daniel from Atlassian. You may see me around various parts of Community answering questions. Part of my work involves highlighting feedback or calling out various things people might be struggling with. Atlassian runs on feedback, and Community is one of the many ways you can provide input that helps improve the…

Love reading everyone's thoughts here! I personally err towards "only grant admin to qualified individuals". A word of caution to the sole-administrator sites however. We often see support cases where the admin has left the company or gone on extended vacation, and they've not even added a second billing contact. The card…

Hey @Rodrigo Martinez , Thanks for putting this together and gathering feedback! On the Atlassian side, I've liked the roundups to try and at least be aware of what's new, even if there's not enough time to read it. Some examples of roundups I've found helpful on Community: * Cloud migration resources roundup * Community…

Thanks for this interesting discussion @Brant Schroeder . I'm interested in seeing what we can help with moving forward as well - this time last year, there were several discussions across Community about data residency. At the time, residency was limited to Enterprise plans in the Cloud and only in a few regions. Adding…

It's been pretty exciting to see some apps launch on Forge. Some cases of on-prem/P2 apps have been about hosting; it's easy to install a plugin file into the application and have it run directly on the instance, but difficult/impossible to have separate app hosting (such as you've needed to do for Cloud in the past).…

@Teodora V _Warsaw Dynamics_ , sorry to hear about your hard experience. I was recently in a conversation where someone observed that very large companies tend to have the "corporate ladder" mindset, where people compete rather than cooperate. The observation was that helping others could cause them to get promoted,…

Hi Matt, I see you've opened a support case with this request. The engineer answering your question mentioned that there's not a way to do this in bulk in Confluence's interface right now. They mentioned that you could add those users to a group that had space admin permission on those spaces, if you already had such a…

Hi @Milenko Maletić , Atlassian accounts maintain a separate password from your Google account. You can use "Continue with Google" on the login screen to use a social sign-on (Apple, Microsoft, and Slack are the other login providers currently). Without seeing the screen you're referring to, I'd assume it's an Atlassian…

Hi @Jake Rapinett , Currently Confluence Server does not support OAuth for email. There is currently an open feature request at CONFSERVER-60017 about adding OAuth support. I would suggest keeping an eye on that issue. As noted in the blog post you linked, Google has paused their deprecation of basic authentication for…

Hi @Matt Stevenson , welcome to the Community! For native tooling, I'd suggest using JMX to monitor, which you can do remotely using the JConsole client. This does require adding a flag to Confluence's setenv file to configure which port JMX should be available on. Full directions for getting started with JMX and what…

Hi @Kathiresan Malarvannan , welcome to the Community! In addition to the installers (.bin and .exe files) bundling a JRE, you can easily check which version is bundled on the Bundled Tomcat and Java versions page in our knowledgebase. The exception is the archive file (.tar.gz), which does not bundle a JRE and instead…

Hi @Tugo , This error can occur when the Slack channel doesn't exist. The link here does not create a channel in Slack. It adds notifications to an existing channel. Let me know if things are solved for you by using an already-created Slack channel in the Slack workspace your webhook is set up on. Thanks, Daniel

Hi @Andrew McDonald , The new editor maintains a percentage-based width when the browser window is resized. This can have the effect of making the text move around the image or not strictly paired with words above or below the image. There is an open feature request to have images size by pixels rather than percentages.…

A few years back, took a spring break trip to the beach in Michigan. Got ice cream, went for a walk. You know, things you do in April on vacation. But in Michigan style, it was 38ºF / 3ºC that day. A memorable vacation and walk on the beach for sure!