Daniel Eads Atlassian Team

Hi @Administrateur Informatique , I found one particular user from your domain on our email service's suppression list. The mail server at your organization returned this error, which prevented more email delivery attempts: 550: 550 5.1.1 ...@... Recipient address rejected: ... in virtual mailbox table After checking that…

Do you receive other emails from Confluence - for example, if you enable the Subscribe to daily updates email (Settings menu in the top right, Email tab on the left, click Edit, then enable that checkbox) do you receive that email every day?

Jira Software 8.18.2 is now available on docker hub for your containering needs. Cheers! Daniel | Atlassian Support

Hi @Nadia , In addition to the page @LarryBrock has pointed out, which is very helpful for understanding which users will be imported during a migration run, you can also run a database query to see which user accounts have the same email address. Since logins for Jira Cloud are the email address and not a username like on…

Understandable - thanks for that additional context. I've shared this with out product teams. While it's not an exact match for your need, the External Share power-up lets you generate unique URLs to share a private board, or even parts of a private board using filters for cards with particular labels or in specific lists.…

Just a quick clarification - macOS support is listed as expected in Q4 2021 on our public Cloud roadmap ; apologies for not having that in yesterday's post. In terms of what you can do today, it might be possible to cobble something together with something like docker-osx and the existing runner. It wouldn't be supported,…

Hi @wisanu wirojtecha , It sounds like you'd benefit from using JSM's approvals feature. This allows a pre-defined set of users to hit an "Approve" button either on the request via the customer portal, or directly from the email notification they receive. They don't need to be licensed JSM agents; they just need to be…

Great observation @Shayna Amato ! You can generate a sample email by: * Clicking on your avatar and choosing "How Team Central works" or going directly to https://team.atlassian.com/how * Clicking the "Send me a sample digest" link This will generate a sample digest for you using non-real data, so that you can see the…

Hi @balachandarbalraj , I see you've also recently asked a question indicating you have upgraded Confluence to 7.4 and want to see if that question is also for the same server instance here. In the linked question, I can see that you're accessing the 7.4 instance directly by IP address. As @Craig Castle-Mead mentions, any…

Hi Martin, You've mentioned you have Dropbox - potentially the Dropbox power-up might help publicly share files from your private board without severely impacting your workflow. With a couple additional clicks, you can upload attachments to Dropbox from Trello cards. This is a bonus powerup, so it does not count against…

Hi @Bernhard Breit , Shortly you'll be able to choose the "where" somebody else's hardware is located - we're enabling data residency options for all paid plans starting soon. Right now our EU options are located in Ireland and Frankfurt, Germany. We're adding more regions as well - Canada, Japan, Australia, and the UK are…

Hey @Martin Purmensky , in addition to @Brittany Joiner 's suggestion of making the board Public, I'd like to add a bit more context around why this suddenly changed on you. From the help article about attachments : For boards created prior to July 2021, the URLs for the attachments are cryptographically unguessable,…

Hi @Vlad Kalinin , I've approved your request to join the EAP group as well. Now that runners are in open beta, we may be re-evaluating the private group in the coming weeks. For everyone's information about MacOS, the most recent info is from this post in the EAP group - I've copied the text here for those who aren't in…

Yes, non-Jira users will be able to use this as customers. Halp allows you to configure this in the way that works best for you - for example, the entire interaction can take place in Slack! Here are some possibilities, from "least Jira" to "most Jira" while keeping your customers as non-jira users: * The entire…

Hi @James Myers , welcome to the Community! I've moved your question from its original reply here to keep the Community a bit more organized. There were a total of four people at your email domain who were on our mail service's suppression list, as your organization's mail server had returned an "INVALID RECIPIENT" error…

There won't be impact on integrations, so long as the base URL remains the same. This is how some of the application links work - if the base URL changes, then you may need to re-link the application. But for a straight migration by dropping in a Data Center license to the existing production application, there won't be…

Hi @Gal Cher , welcome to the Community! What you've described with Jira Service Management and Slack conversations sounds like the perfect use-case for Halp integration. Halp is Atlassian's conversation-based ticketing solution that helps connect people on Slack (and Microsoft Teams) to help without having to switch…

Hi @Vanessa Volonte , welcome to the Community! I've cleared your company's domain as well. The next email attempts should be delivered to your organization's mail servers.

@Jeroen Overre there were a number of email addresses on your domain that appeared on the suppression list. Not knowing which ones in particular you're having difficulty with, I opted to wipe them all from the list. For your organization, I would recommend having a site administrator go through the list of users for your…

You mentioned that you created a Free site already. If you want to use that site and keep the URL (e.g. yournewsite.atlassian.net), then you can convert the site from Free to Standard using the instructions above. If you want to start fresh or would like to use a different URL than the Free site created, then yes -…

Awesome, that makes sense. In extreme cases (for example, a malicious employee with admin access) you can contact support, and we will work to assist you as capacity allows. For accidental scenarios like you outlined, I think the REST API is the best bet. You can of course get the subscribers exported through the web…

It's been closed for some time by the looks of things - it was a family-owned Western-themed place called the Golden Nugget (as in, panning for gold). From what it looks like, the whole tourist area around there has collapsed. Even while I was working there, the dinosaur-themed park somewhere down the road had fallen into…

Oooh fun topic! My first job with a "real" paycheck was also in a tourist-centric restaurant, but completely in the back actually washing the dishes. I got a free meal once because the waitstaff was shorthanded and the main cook was appreciative that I was able to bus tables and still manage to keep the dishwasher running.…

Ah yes, an unsupported database change would do it! Confluence 4.2 thru 5.6 support Postgres 9.0. Once you hit Confluence 5.7, you'll need to upgrade to Postgres 9.2 in order to continue up to Confluence 5.10. Here's my recommended Confluence/Postgres upgrade path from where you're at: * Ensure you're on Postgres 9.0…

Hi @Jackie hardy , That's one way to go, although it will be a slightly longer path than necessary. You can start a free site directly from this page , or start a Standard site from the pricing page . If you'd like to convert the free site you have to a Standard/paid plan, you can do that too! From your free site, click on…

Hi @Frederik Vindum , welcome to the Community! It is possible to export subscribers, which are the largest dataset you'd likely have on any particular Statuspage. This can be done to JSON or CSV format from the interface. Outside of that, it is possible to list particular objects (pages, components, templates, etc) from…

Hi @Nemo , While there's been Confluence connectivity with Slack for a long time, recently the app got a major upgrade that added some helpful features. Previously the app would only send a notification to a channel if someone created a page or added a comment. Now, it can send you personal notifications when someone…

@Michael O_Malley in Confluence Server, there's an option Notify Watchers on page edits. By default the box is selected so that notifications are sent. However it's possible to de-select the box, and since Confluence 5.8 and above Confluence will remember your preference the next time you edit a page. One possibility then…

Thanks for the check @G subramanyam ! The email suppression you mentioned occurs with Cloud sites using Atlassian's mail relays, and doesn't apply to Server instances. In this case, the suppression list isn't a factor.

Looking at the timeline of your support case, it appears it was created just after 6pm local time (Eastern Australia) and resolved the next morning. The timeline met our established support offerings parameters for a Level 3 issue on Cloud Premium. If your working hours don't match the standard business day in the…