Daniel Eads Atlassian Team

Hi Eric, Unfortunately there's no setting for this in the new UI. Jira will take you to your most recently used Dashboard, and this isn't configurable. There is an open feature request to be able configure where Jira drops you after logging in. Take a look at it here and watch/vote on the issue! Cheers, Daniel

Hey Ralf! Here's some things to double-check: * Nginx - you'd certainly be seeing other issues before this, but for sanity's sake just confirm the server_name directive in nginx's conf and run the reload command against the nginx service. "sudo service nginx reload" if you're on an init.d OS, or "sudo systemctl reload…

Hey Bjorn, I took a look at your account information and it looks like your Jira server might be on an expired evaluation license. This puts Jira in read-only mode, making it not possible to install and license add-ons. I've opened up a support case for you to extend your trial licenses. Be on the lookout for an email from…

Hi Kalyan, First I would be remiss to say that you may want to look at upgrading Jira. Version 4.3 was released over 7 years ago and is well out of support. There are tons of new features to take a look at in addition to bug fixes and stability improvements. Our migration hub will help walk you through an upgrade path. Now…

Hi Paul, That's a good hack to get started! This question has been raised on Community before and the answer was pretty similar. Instead of using a fake Common Name though, you can just use a fake object: (objectCategory=DummyValue) Cheers, Daniel

Hi Sachin, For the quick and dirty, check out the documentation for creating a new version in Jira. If you've got time, I would recommend going through our Agile coach which gives you some tips about using Versions in addition to showing you how to set them up in Jira. As to automatically creating a version in Jira from…

For clarity - PingFederate does provide SAML so it will work with Atlassian Access. You'll just need to follow Ping Identity's standard process for creating a SAML 2.0 client / relying party in PingFederate and then follow the instructions in the "unsupported identity providers" section of the document Stephen linked to.

Hey Joseph, SaaS can mean different things depending on your background and the philosophy of the company licensing the software you want to use. For clarity, I'm going to define it as "a time-based subscription where you don't have to maintain the underlying hardware". It's worth noting that Atlassian Server licenses are…

Also take a peek at this article by the amazing @Angélica Luz! What you're asking for is a "mostly open" project and the article describes a "mostly closed" one, but it's a really interesting approach to not using Issue Security if you don't want.

Hi Sebastian! There are a few ways to get notifications of new releases for our Server products - I go over these methods in this post and this post. The bundled healthcheck also warns you if your version is nearing its end-of-life and reminds you to upgrade. We generally recommend reading the release notes (see the links…

Hi Emma! I'll just follow-up with what Alexey noted and suggest changing the permission schemes on those projects so that people no longer have the Create Issue permission. Most people do this by creating a new permission scheme called "Read Only" and only provide the "Browse projects" permission in the scheme. Then…

Hi Josh, The 'temp' account you see has a couple Stride users in it. My guess is that perhaps you started a Stride evaluation under that second account and didn't mean for the evaluation to continue. I'd recommend cancelling that temp site if you're not actively using Stride. Instructions for doing that are available here.…

Hi Sam, Tempo stores its email templates for the time entry reminders in the Scheduling section of its configuration. * Navigate to Add-ons in Administration * Click on Scheduler in the tempo section on the left * Click the little Edit icon in the "Next status reminder" row (see screenshot below) * Edit the subject and…

Noooice. It's amazing to look back at what the music scene was like in 2001 when OCRemix was the only thing out there. Now it's super common for people to create and release full albums like this. Somebody in your neighborhood probably has done it! Thank you internet, and thank you cheap technology.

Nintendo platforms for sure. SNES had the most iconic RPGs that really shaped what future games came after and people have been trying to reproduce ever since. Because of the limitations of the hardware, the stories and must had to be really good because there wasn't a lot of space on the cartridge and the graphics were…

Hi Thanapon, We don't specifically support / test against Keycloak, so it's covered in the Unsupported identity providers section of our setup document. The details in that section apply in general to any SSO provider that supports SAML (which Keycloak does). On the other side of the equation, you can follow Keycloak's own…

Hi Krishna, The custom fields, issues, projects, etc. are stored in the database and the attachments and avatars are stored on your server's local filesystem. Neither will be lost when you upgrade, but we do recommend that you back both the local filesystem and database up prior to an upgrade. The database connection…

Hi Wes, While it doesn't show hiding fields specifically, the demo in this video should give you a good idea how Behaviors (which comes with ScriptRunner) is going to function. They show making a second field mandatory based on the value of the first field, then they go through showing/hiding issue tabs based on a field. I…

Hi, welcome to Atlassian Community. Are you seeing this issue in Jira? We offer support for Atlassian products (Jira, Confluence, Bitbucket, etc). If you're seeing this Jenkins issue in relation to connecting to one of our products, we'll try and sort it out! We do offer an alternative to Jenkins called Bamboo which many…

Hi Prudhvi, Jira doesn't have native failover support for multiple domain controllers / LDAP servers on the same domain. We've got an open feature request for it here. You can work around this on the LDAP side by configuring your servers in a High-Availability configuration where a load balancer redirects traffic from one…

Hey Brian, Are you able to provide a screenshot of what you see when trying to Bulk Edit? I wasn't able to reproduce on my 7.11.2 test environment and am hoping to get some more clues on what you're encountering. Do you know of any plugins you have installed that might try to inject web fragments? Thanks, Daniel

Hi Laurent, I applaud your thoroughness in trying to get a solid reverse proxy configuration. Because you shouldn't (hopefully!) be restarting the applications often during business hours, most users won't be running in to this. Since there's no explicitly defined timeout for the ProxyPass directive, Apache should be…

Hey Stephen, Just looking to understand more what you're mentioning here. Is it one of the following? * Creating issues while viewing a page * Using the Jira macro when in the editor * Something else? Thanks, Daniel

Hey Brant, as far as I am aware it's not currently on the roadmap for Server. By the time indexes reach the size where archiving will really help out, most Jira instances are in the range where we really recommend Data Center for reliability and scaling purposes. 

Hi Dan, There's no toggle setting available to site administrators for the new issue view. Users who want to opt-out will need to do it individually from their profiles. If you're not already familiar with where that's at, click your Profile icon in the left toolbar, choose Personal Settings if it's there or Profile if…

Hi, I'm taking a guess that you mean this add-on which was an attempt for a while to simplify adding certificates from other systems to Jira. As an example, you might have used a self-signed or untrusted certificate on your mail server and needed Jira to accept that certificate in order to fetch mail. If that's the case,…

Hi Padmasree, Red Hat / CentOS 7 uses systemd which doesn't use the chkconfig command anymore. The .bin installer will configure Jira automatically, but as you installed from the archive you'll need to follow these steps: * Log in to your Red Hat 7 server * Run the following commands to create a service config: sudo touch…

Hi! We had some trouble verifying the details of your (expired) license. Be on the lookout for an email from Atlassian for further assistance! Daniel | Atlassian Support

Hi Michelle, Is there something particular you need your SEN for? Based on your account information, it looks like you have an Atlassian Cloud subscription. If you'd like to open a support ticket, you can use your URL (companyname.atlassian.net) instead of a SEN on the contact form. Cheers, Daniel

Hey Gene, Sounds like you're looking for the Card Repeater powerup. After installing the powerup, you can open a card and use the Repeat function in the Power-Ups area. It lets you select how often you want the card to come back, and at what position on which list. Cheers, Daniel