Daniel Eads Atlassian Team

Hi Leandro, Any SAML provider should work with Statuspage. Although Azure AD differs from ADFS in capabilities, they are setup the same on the Statuspage side and you can use these instructions if you need to configure Statuspage manually in Azure AD. Better yet though - Statuspage is in the Azure AD app gallery so you can…

> Does this means that upgrade of Jira was not completed successfully? Yes, this would be the result of an upgrade of Jira. You also mentioned this happens to you on Chrome, so it would not be related to you upgrading Firefox if you can reproduce the problem in two different browsers. I would recommend doing a "hard"…

Hey Dave, My teammate Diego fielded a similar question recently - take a look at his response here. That's where I'd get started if you're going down the troubleshooting route. Prior to joining Atlassian, I was a Confluence and Jira administrator for 5 years. You could say I saw my fair share of upgrades. My personal…

Hi @Nataly Mi, I've taken a look at your account and the same issue is affecting your install as noted above. The credit card information is currently out of date. Once the info is updated, the installation should work again. Let me know if you have trouble after updating the credit card information and we can open a…

Hi Bruce, Depending on your Atlassian Cloud configuration, it might be trying to redirect that URL to Confluence instead of Jira. You might try this URL to see if you notice a change: <yourinstance>.atlassian.net/issues Is IntelliJ throwing a particular error (a screenshot might be helpful)? Cheers, Daniel

Thanks for this extra in fo Rie! Based on the screenshot, I have a suspicion that this is the result of an upgrade that didn't finish successfully. Do you know if this is the case? I see the user in the screenshot doesn't have administrator access to Jira. Are you a Jira administrator? We may need to collect some logs to…

Just noting that CONFCLOUD-65211 is tracking this bug (download link missing on Windows).

Hey Charisma, I just wanted to follow up from Diego's answer and let you know we did some additional testing on Windows and were able to reproduce the problem you noticed with the Download for Windows button not showing up correctly. As a result we opened CONFCLOUD-65211 - the workaround for now is to download the…

Thanks for the clarification - I don't think the git tutorials were intended for print and aren't running on top of Confluence (our documentation software). I did have some luck running the page through printfriendly.com - my results here and a quick screenshot to show both code and images came along fine: I think you'll…

Hey Valerie, You're right - something felt off about your lower screenshot so I did some extensive testing. The difference you're seeing has to do with the Event Type used in Confluence's Team Calendars. The "Event" type or any custom event types you create don't require the Who field to be populated. Just the Leave,…

Hey Rie, Would you be willing to attach a screenshot of the problems you see and let us know what specific version number of Firefox you're using? Thanks, Daniel

Hi Akiva, Daniel from Atlassian Support here. I'm sorry you've had a bad time trying to report a bug! I've had similar experiences in other systems and it definitely feels bad to have your efforts rejected by the system. We definitely failed you on trying to report a bug on jira.atlassian.com. The error you got is because…

Hi Alicia, Unfortunately workflow customization isn't available yet for Next-Gen projects. It is on the longer term roadmap though! You can take a look at the recently shipped and coming-soon features of Next-Gen projects here. The note about workflows is on a Community post by one of our product managers discussing…

Hey Nitin, That's a very cool way to look at content! While I'm not coming up with any ideas to emulate that exact feature, a combination of other things comes to mind. Youtube allows you to add captions to videos (or even have Youtube try to automatically caption them). These videos can be unlisted so only people with the…

Hi Jasmina, Does the MissingFiles.txt file contain the filenames of the attachments which seem to be missing from Confluence? My suggestion would be to check whatever file backup mechanism you have on your server to see if the files exist in the filesystem prior to the upgrade. The attachments are stored in Confluence's…

P.S. - welcome to the Community and we're happy to help with any questions you have about Jira here :)

Hi Barry, For the sake of making Jira administration easier, I'd recommend having one instance since the users are (mostly) the same. I'm not sure if you mean "projects" in the Jira sense or "projects" in the "we are building a new product that might have multiple and separate streams of work happening". Jira does have…

Hi Varsha, From what I understand, Gitlab says they have an API that is compatible with Github and that's how they suggest integrating with Jira (using the Github Enterprise option, then using the Gitlab address for the URL). With Github connected this way, commits will show up in the Development panel. So I think it's…

Hi Valerie, Unfortunately that's a limitation with the way the iCal format works. In Confluence Team Calendars, we're able to have extra fields for each event. The names you see in Confluence come from the "Who" field, and the icon is coming from the event type. There aren't analogous fields in Google Calendar for calendar…

Hey Libby, Many people use an add-on called Comala Workflows to define states and work through them. The add-on comes with a few built-in workflows and also lets you create your own. Additionally (as seen in this screenshot) you can set specific approvers for certain states. The status of each document is shown up at the…

Hey Josh, We did a bit of testing with the latest installer and weren't able to find a bundled JDK. I'm following the documentation here: https://developer.atlassian.com/server/framework/atlassian-sdk/install-the-atlassian-sdk-on-a-windows-system/ Can you let me know if you happened to download from a different link than…

Awesome, glad it's working! And there's no need to feel embarrassed, I like to think of these as 'software bugs patched by the smallest possible pull request'. People frequently ask for the type of script you've written so your code will definitely help others in the future!

Hi Joshua, Welcome to the Community! First things first, I see you're running Java 8 u51. While I don't know offhand if this is the source of the startup error, I do know that's a pretty old build in the Java lifecycle. Would you be up for installing a more recent build like u191? If that's something you're able to do on…

Hey Michael, Looks like there might be a typo in your content type header. In the paste, you've got appliction/json and instead will want application/json (the second 'a' in application was omitted) Have a go at that and let me know if you still have problems! Your code looks good to me, but the web server likely returned…

Hey Chandan, That sounds right to me based on how the Archiving feature is built. Making sure the database server is resourced appropriately will be where you'll want to spend any time (extra disk for shared home storage is easy). Cheers, Daniel

Being an enthusiastic Aldi shopper, I sometimes splurge for the novelty-flavored items they have on seasonal rotation. Because Aldi only stocks one or two varieties of any given item, this helps you avoid overchoice or as I like to say, "option fatigue". And since they don't have a billion different varieties of lemon…

Sorry for the confusion there James! The Archiving feature is exclusive to the Data Center deployment of Jira and isn't available in Jira Server or Jira Cloud.

Hi James, Daniel from Atlassian Support here. We are active on Community and care about your pain points! Earlier this year an Archive feature shipped for Jira Data Center. Based on your description, I’m pretty sure the Archive feature addresses your concern. After archiving a project, the issues no longer show up in…

Which options @Kalle Sirkesalo? If you don't see an identity provider you want to use specifically called out in the documentation, you can use the "unsupported" section for generic instructions with Atlassian Access. Setting it up on the identity provider's side depends on which provider it is. Any provider that can…

Ah - you are 100% correct @Kathy Taylor and good catch. That integer is the key for the other table you're inserting into and does need to be incremented as well.