Daniel Eads Atlassian Team

Hey Donovan, The standard Jira Cloud app / Trello Powerup we ship only really integrates cards with issues from the Trello side. In Jira, you'll see a link to any Trello cards that mention the Jira issue (like you would see any Confluence pages that mention the Jira issue). But there currently is not a function to create a…

Hey Sanjeev, welcome to the Community! I've just tested password lengths of 1-7 characters and they all fail. Here's some proof of this in action, the failure with 6, increasing to 7, and still having it fail: If you are currently subscribed to Atlassian Access, it's possible for your organization administrator to set a…

Hey Robert, Thanks for following up with the fix you found! Glad you've got it working now :) Cheers, Daniel | Atlassian

Hey Jeff, welcome to the Community! Glad to hear you're getting configured with SSO. According to our documentation, users who are managed via G Suite will be directed to a G Suite login after they enter their email address on the login page and click Continue. I think this addresses your need as users managed through G…

Hey, welcome to the Community! The application logs in Confluence's home folder are controlled by the log4j flags. In the application install folder where you find catalina.out, the application settings don't have an effect. We've got a KB article describing how to use logrotate to trim these logs. Although the article…

Hey Dr. Guido Jäkel! I've noticed you've got a ticket in our support system about this issue and have been working with a support engineer already. In case we find a resolution for you that's useful to others, I'm keeping an eye on your ticket. Feel free to post any details you want to share here once the case is solved,…

Hey Shrinkant, Welcome to the Community! OAuth is enabled already on all Jira Cloud instances. I can see you've got a ticket open in our support system and are working with another engineer on the specifics of what you're having trouble with trying to integrate ServiceNow. For other readers, we've got some information…

Hey Sampath, There's no specific healthcheck URL for Fisheye/crucible. My suggestion would be taking a peek at the shared APIs and perhaps using /rest-service-fecru/server-v1 as the check URL. If the test is running unauthenticated, the URL will return a 401. It looks like DataDog's HTTP check can pass a username/password…

Hey Jared, welcome to the Community! Your expectations are right - that's a lot longer than boards typically load. You've also done the right thing in opening a support request here. I can see that we've got a Support Engineer reproducing the issue you're seeing on that particular board and investigating the cause. Thanks…

Hey @denysvitali - that is the case (needing to wait until 8.3 official) as the EAP version strings don't match what the app is verifying against. We're expecting 8.3 to be officially released very soon here. Sorry for the inconvenience until then! It should be possible to access your Jira instance from a mobile browser…

Yes, the logs definitely throw the filter for a loop. Unspammed!

Hey Eric, welcome to the Atlassian Community! Recently on June 11, the v1 APIs were switched off in Bitbucket. We're only allowing access now over the v2 APIs which are GDPR-compliant. Taking a peek at the Bitbeaker repo, it looks like they might still be in the process of flipping over to the v2 APIs. I'd keep my eyes…

Hey Adrian, When enabling SSO with Okta (or any SAML provider), it's enabled for the entire organization managed in Atlassian Access. It is an all-or-nothing situation. A helpful hint from our setup guide: Note that during the time it takes to configure SAML single sign-on, users won't be able to log in to your Atlassian…

Hey Ulf, Just wanted to make you aware (if you haven't already seen it) of the Bitbucket Data Center migration tool that's available in Bitbucket 5.14 and up. It's announced here, the official documentation shows you what's available, and it's officially supported by Atlassian. It handles the extra bits like pull requests!…

Hey Mehdi, Welcome to the Atlassian Community! We support Atlassian products like Jira, Confluence, Bitbucket, and Trello. I think your question is about Onos (which is not an Atlassian product). Looks like Onos has a community on Slack you might be able to use for help. Give it a try! Cheers, Daniel | Atlassian Support

Hey Juan, I'm not aware of a way to do this with anything currently available on the Atlassian Marketplace. To my mind, you'd either need to force a logout/login for specific pages (if 2FA was already enabled on that account) or have a macro that wouldn't render content without passing a 2FA challenge. There are a few 2FA…

Hey Suchita, Atlassian provides on-site and in-person training for our products in most geographic areas. You can check out our service catalogue here! In addition, sometimes we are able to accommodate with a partner for on-site training in areas we might not typically list on the website - you can raise a question from…

Hey Peter, I've double-checked your site and found that your account is connecting to Jira Cloud with a password over basic authentication. We've deprecated that in favor of API tokens and the change was pushed through at the end of June. You'll need to switch PowerBI over to using an API token instead of your account's…

Hey Lars, I've just tested a project migration from a Classic to a Next Gen project. The subtasks came along fine, provided you have a subtask issue type already created in the Next Gen project. The bulk change wizard will throw an error at you if you try to move subtasks into a Next Gen project that doesn't have a subtask…

Hey there, First of all I want to say thank you for helping test out the Jira Server mobile app. We've made a lot of improvements in the 1.0 release of the app thanks to feedback submitted by folks using it - if you submitted feedback, you had a direct impact on the features and feel of the 1.0 release. Secondly, apologies…

Hey Ryan, I do see some commercial licenses on your account as you noted. But, based on the category you've put this question in (Portfolio for Jira), I can only surmise that the product you're having trouble with is Portfolio for Jira. On that product, what I see on your account (and the reason why our support system is…

Hey Süheyl, welcome to the Community! Our product managers recently updated a public feature request about Oracle 18c - the short story is that it's being worked on for Jira specifically and we'll post an update in the next couple months. You can view the details and follow along on our public Jira instance: * Jira:…

Hey Ryan, Daniel from Atlassian Support here. I've had a look at your account and your Portfolio install has a Starter license. We exclusively support Starter licenses through Community (more info here). Go ahead and ask your question! Cheers, Daniel | Atlassian Support

Hey Joseph, Triggering page creation from a URL like that will use the default editor for your instance. It sounds like your site is still set to use the legacy editor by default. As we add more features to the New Editing Experience, more instances will have the new editing experience by default instead of the Legacy…

Since you've added Confluence tags to the question, I'll mention that the Confluence Roadmap planner can be used for showing timelines of things. The bottom of the documentation shows some add-ons that can connect with Jira for simple planners. On the other end of the spectrum, we've also got Jira Portfolio which offers…

Additionally - you might find this thread of interest, specifically John Corwith's answer where he suggests using the Custom CSS for the space to also just hide the global search bar: #quick-search{ display:none; }

Hey Nick, For limiting search, I'd recommend adding a Livesearch macro to either your KB's homepage, or in the header for your space. The parameters of the macro let you restrict results to a particular space. Documentation showing how to set it up is here. As an example of this, I've gone to the Space Settings > Look and…

Hey Jonas, welcome to the Community! I noticed your port is set to 465 - this generally means SSL/TLS is enabled. Assuming that is indeed the case, you'll need to update that line as well: mail.transport.protocol="smtps" That lets Tomcat know to use smtps (secure) instead of the unencrypted protocol you'd normally expect…

Hi Ben, Sorry you've not gotten an answer on this prior to now! As you may have surmised, the official Confluence Server for Slack app that Atlassian provides requires Slack to be able to connect to your Confluence server. It's possible that you could use ngrok to expose your server to the internet for Slack to connect to…

The amazing @Andy Heinzer has taken a run at the most popular plugins for Jira and created a KB article - https://confluence.atlassian.com/display/JIRAKB/List+of+Jira+Server+AO+table+names+and+vendors