Daniel Eads Atlassian Team

Hi Omer, welcome to the Community! The official Confluence Cloud for Slack app provided by Atlassian currently focuses on Confluence -> Slack. You can do things like add comments, likes, or to add pages to your "Saved for later" list in Confluence from Slack, but these actions are based on a trigger (page creation, update,…

Hi Nguyen, welcome to the Community! The official built-in Slack app in Jira Cloud doesn't currently send messages to Slack via threads. (If you mention an issue key in a thread, it will provide the unfurl in the same thread, but this is different than status updates.) I've had a look through some of the other Slack…

Hello! I've noticed that you have also raised a support case about this issue. Once the support case is resolved, I will post any information here that might help other users who encounter this error. Thanks, Daniel | Atlassian Community

Hi Phil, I'm assuming you're referring to the Jira Cloud for Slack app that comes bundled with Jira Cloud. Is that correct? If so, I think we do provide what you're asking about currently. Here's an example of the message that was posted to a Slack channel after I created a Jira issue with the /jira create command in…

Hi Donata, Jira doesn't provide a way to colorize specific fields out of the box. I've just checked the Atlassian Marketplace and there are no apps for Cloud at the moment that provide that specific functionality either. There are a few apps for the Server deployment of Jira that colorize the entire card based on field…

Hi Donata, Unfortunately because of the differing id's between Slack and Jira, I'm not aware of any integrations that allow you to easily tag someone. Jira Cloud's pre-bundled Slack connector does some authentication flows when you try to use it for the first time for this reason. I would like to make sure we understand…

Hmm, getting some log info would be helpful in figuring out what's happening! Here's how to get the extension to write to the VS Code terminal: * Go to the Settings for VS Code (⌘, on Mac or Ctrl , on Windows and Linux) * Search for atlascode:output to find the preference we're going to set * Change the dropdown to debug…

Hey Boris, I've gotten some more info on this. For Trello users that are migrated to Atlassian accounts, the initials should not be changeable on the Trello profile page anymore. They'll automatically generate from the Full Name field on the Atlassian account…

Thanks for confirming @Bruno Mazzoco . Depending on what you need to trigger on, you could use the "Issue transitioned to Status: All" option at the bottom in combination with the JQL filter to get notifications. The difference between here and Cloud is that the issue would also need to be moved between statuses before the…

Hi Clarence, welcome to the Community! The ability to create new pages on the fly while typing hasn't made it into the new editor yet. It's on our short-term backlog (roadmap of features in the new editor here) and you can follow along with that feature request directly: CONFCLOUD-67129 In the Legacy editor, typing a…

For this bit, I referenced Slack's API documentation and checked the section on formatting links. In general for learning Jira automation, reading articles here on Community is a good start, as well as browsing through questions that look similar to what you're trying to work with. Through the end of June, there's also…

Hi @Tim Roettger , Personal notifications for Jira Server are not on the short-term roadmap. Nonetheless, there is an open feature request here specific to Jira Server (the feature is live in Jira Cloud) that you can vote on.

Hey there! Using the official Atlassian-provided Jira Server for Slack app, unfortunately creating issues from within Slack is not currently an option. We have a feature request open to track this suggestion however: https://jira.atlassian.com/browse/API-185 In the meantime, some of the other Slack connectors for Jira…

Hi Alicia, welcome to the Community! Using the official Jira Cloud for Slack app, you can create Jira issues in Slack pretty quickly. Since you've already got your Slack workspace connected to Jira, you should see an option in Slack's action menu for a message called "Create issue from": Clicking this will have Slack walk…

Hi Boris, welcome to the Community! Although the name field should be pulling from your Atlassian account (https://id.atlassian.com/manage-profile/profile-and-visibility), I believe the initials in Trello should still be populated on the Profile and Visibility page within Trello. Can you confirm that the initials are set…

Right, I think that's the distinction: The PC-only workflow described in this guide requires a pure Blueprint only project. If you wish to use any code in your project, you will also need a Mac to compile the code. You can follow the Building for iOS on Windows page to develop code-based projects for iOS on a PC. To me, it…

Great suggestion - I've logged this in our public Jira instance. I'm glad you got it straightened out with your mail server!

Hey Guhan, welcome to the Community! These fields are generated by Slack when you create the app in your Slack workspace needed to configure the Jira Server integration using the Advanced configuration. You won't normally need to supply these fields when using the Basic configuration. You can retrieve the configuration…

Hey Daniel, welcome to the Community! I've written an article describing how to set up daily reminders into Slack for Jira issues that meet certain criteria, using Jira's Automation engine. You can set these with JQL - so in your example, you'd use a JQL filter that looks like project in (XYZ) and status = 'Code Review'…

Hi Hernan, Can you check what version of Jira / Jira Service Desk you're running? It should be listed at the bottom of most pages in Jira and on the Service Desk customer portal. Earlier versions of Service Desk had slightly different options for the available…

Hi Benjamin, The endpoint you're hitting is to create a page (or some other single piece of content) vs a space (the container that content sits in). For that endpoint, the type field specifies if it's a regular page, a blogpost, etc. From the API documentation: type REQUIRED string The type of the new content. Custom…

Hey Pawel, welcome to the Community! I'd like more information about which Cloud hosted SMTP service you're using if that's possible. 465 isn't an official standardized port; I'd expect secure SMTP traffic to go over 587 on modern mail servers. Knowing what provider you're using might be helpful in diagnosing the cause of…

Hi Sriram, I've just answered your question from a few days ago and think the response there will serve you here at well. In the interest of having answers in both places though, I think you may have two considerations; Importing certificates into the keystore There are two situations you might need to do this still: * You…

Hi Sriram, Jira has supported OpenJDK for a bit now - 7.13 and all versions of Jira 8 support OpenJDK. We also bundle AdoptOpenJDK with our installers (Jira 8.3 and above), so installations/upgrades to versions 8.3 or above may already be using AdoptOpenJDK. When changing JDKs, you'll need to consider what certificates…

Hi Carson, I've tested this out and found it to be a bug with anonymous pages. The details are documented here on our public Jira instance: https://jira.atlassian.com/browse/CONFCLOUD-70140 In terms of workarounds, the only way I found to resolve this was to use the Legacy Template when creating pages. The legacy editor…

Hi @Kevin Camera - good callout. I'm referring to the built-in Git extension - you can find it by performing the search @builtin git in the Extensions panel. By clicking the cog, you can view its activation status. Here's a screenshot showing that search, and with an enabled git extension:

Hey Adam, welcome to the Community! You're nearly there. Slack uses the link format "<URL|text>", so an issue key link in Automation would look like this: <{{issue.url}}|{{issue.key}}> Swap that in and you'll be in business! Cheers, Daniel

Hi Felix, welcome to the Community! The official Jira Cloud for Slack integration can send details of a single issue when its issue key is mentioned in Slack, or send notifications when something occurs in Jira (example: an issue is updated, a new comment is added, etc). It currently doesn't have the capacity to return…

Hi Brandon, welcome to the Community! You're right that it's not currently possible to action via Automation when someone casts a vote in Jira. I like that you tried using the Field value changed trigger - unfortunately votes are a special type of field in Jira that don't always act like a regular custom field. To that…

Hey, welcome to the Community! Firstly I'd say you're right - Slack support is pretty responsive so I'd suggest letting them know you have a need for S/MIME support there. You can access their support portal here - fixing your issue at its root is going to be the cleanest path. However, depending on where the emails are…