Daniel Eads Atlassian Team

Hi again! My suggestion for your setup would be to use SSO 2.0 in Crowd. This is a SAML setup. These are the documents that walk through the setup and configuration: * First, Crowd: Crowd SSO 2.0 * Then, Confluence: SAML SSO for Confluence Data Center (the "set up your identity provider" section can be skipped, since you…

Hello, welcome to the Community! I see you've asked two questions, so first I'll answer this and try to assist separately with the second one. After doing the import, you can add a second user directory to Confluence and set it as higher in the list than the Confluence internal directory. As long as the usernames match,…

Hi Jesca, welcome to the Community! The button to the right side of the table will let you toggle between "center", "wide", and "full width" table layouts. That's three possible table widths, and the editor doesn't have controls for fine-tuning the table width itself. You can adjust the columns however. There are some…

Hi Johnny, As Nic has mentioned, you'll need something between NewRelic and Statuspage in order to actually trigger an incident in Statuspage, vs just posting the metric information. OpsGenie is a good solution for this. It can receive the alert from NewRelic and then take action to create a Statuspage incident. Then when…

Interesting, I wonder if this may also be platform related. Using the Product Requirements template you're on, this is moving a section that includes a table on MacOS with the latest Chrome: Would you be able to provide an annotated screenshot with the parts of the page you're trying to move? I also wonder if there are…

Hi Cedric, Just curious if you'd sorted this out already or if it's still throwing 502 errors. I did see something interesting between your test and configuration: https://ipadress:8090 let me access confluence Not sure if that was a typo, but you've told nginx that it should forward requests to Confluence over HTTP, but…

Hi Pradnya, Thanks for this question and I understand your use-case of wanting to find existing Confluence pages that have unpublished changes, so that you can publish those changes at a later date. You're correct that the Drafts section doesn't currently show these (existing and previously-published) pages - it only shows…

Hello Jayadev, welcome to the Community! Sounds like you're trying to trigger action in an external system (possibly a python script of your own making) when a pull request is created in Bitbucket, yes? Fortunately there's a mechanism for triggering API calls on PR creation and many other events: webhooks. Without…

Hi Dadapeersab, welcome to the Community! The key differentiator with components on the hobby and startup plans is that component-level subscriptions are not available until you get up to the Business plan. Component-level subscriptions allow your subscribers to decide if they want notifications about only some of your…

Hi Jidoka, Happy to hear you're considering a move from Confluence Server to Confluence Cloud. Many companies are finding the advantages of Cloud appealing, like the reduced administrator overhead and that there aren't ongoing upgrades to consider. I'm not totally sure I understand what you're asking about when talking…

Hi Abdulrahman, Yes, you are most certainly looking at a port conflict. Two applications can't listen on the same port. Although it may appear that Jira is not running, that doesn't necessarily mean port 8443 is currently available for Confluence to use (as is configured in the server.xml you posted). There are a few ways…

Hello Mat! I've usually had some luck selecting the text I want to move, then long-clicking (and holding the cursor down), then dragging the selection to where I want on the page. Here's a video example where you can see the click/long click and hold: I hope this helps move things around on the page in the structure you'd…

Hello @Hans , Currently the Jira Server for Slack app doesn't write values to the issue during dedicated channel creation that Automation would be able to trigger on. It uses a custom event that doesn't trigger the "issue updated" event in Jira. The app is open source and the code is publicly available. This is the event…

Interesting. I'm not sure why it's not visible in the version picker, but the file is still available. Here's the direct link to the zip: https://www.atlassian.com/software/jira/downloads/binary/atlassian-servicedesk-4.7.1.zip By changing the version number or extension, you can access any of the files in the archive. The…

Hey Nitin - sorry for the confusion. Although the snippet does mention sending on behalf of in Jira, the bit I was hoping to draw attention to is that the SMTP settings are not configurable. For clarity: sending on behalf of a domain is a setting in Jira, but is not a configurable setting in Confluence.

Hello @Nour Durra , welcome to the Community! The answer above is still accurate. There's not a way to do this today with the native integration. Our team is however looking at ways to improve this - please watch the ticket above on jira.atlassian.com to get updates from our product manager when there is news to share!…

Certainly! Tick the "Delay execution of subsequent rule actions" checkbox in the Send Web Request action. This will give you some help text about how to access the response from the webhook: HOW DO I ACCESS WEBHOOK RESPONSE VALUES IN SUBSEQUENT RULE ACTIONS? On successful webhook execution, you would be able access webhook…

Hi Theodore, thanks for sharing the steps you took to switch proxy connectors! While 8.11.0 contains a patched version of Tomcat (the underlying Java application server), versions of Jira prior to that relied on Tomcat versions that were affected by CVE-2020-1938 (known as "ghostcat") that could affect AJP connections. For…

Hi all, Earlier today during the time this question was posted, we had a brief service blip with the Jira Cloud for Slack integration. There was a period from around 4:45am UTC to 7:45am UTC where issue previews would not unfurl, slash commands would not work, and the app would not respond to direct messages. Our…

Hi @Santiago David , @Aaron , @Oleg Zhabin , @Taavi Neier , and @Volodymyr Honcharov - Earlier today during the time this question was posted, we had a brief service blip with the Jira Cloud for Slack integration. There was a period from around 4:45am UTC to 7:45am UTC where issue previews would not unfurl, slash commands…

Hi @AllenH , welcome to the Community and to Jira! If you were using Slack or Teams, I would suggest using Halp to monitor chat and open tickets based on criteria you set. However, Halp doesn't connect with Skype. Nor do Zapier or IFTTT, the two services I would suggest using as no-code solutions to act as glue between two…

Hi @steph ventura , I just wanted to follow up and mention that there aren't currently options to have a "was this helpful" or content rating survey on Confluence Cloud. This does seem like an app opportunity however, and as several apps currently exist for this on Server, I imagine that apps will be available for this in…

Hello @Vignesh Suryanarayan , For Confluence Server, there are a couple ways to go about adding a "was this helpful" or content ratings at the bottom of your pages: * User macro by Jens Iwanenko: Getting Feedback for your Documentation * User macro by Stephen Deutsch: "Was this helpful?" buttons * Content rating apps on…

Hi RJAS, Is the link to another Confluence page, or is it a web link? We have a couple known instances where links might not behave quite right: * CONFCLOUD-65866 Ability to insert custom (non-standard) URL protocols where links must have http:// or https:// at the beginning. Trying something like slack:// currently…

Hi all, Just updating this thread since it's still seeing a bit of search traffic. Jira Cloud for Slack has supported shared channels in Slack for a while, so you should be able to use the integration in your shared channels wherever you like! If you happen to encounter any issues using the Jira Cloud app in any channels,…

Hi Tatiana, welcome to the Community! It's possible that some users don't yet have their Slack accounts connected with Jira Cloud. A great way to check this is by using /jira manage in Slack - if the person hasn't yet connected their accounts, they'll get a message in Slack asking them to do so: Once they're connected,…

Hello @Mordechai Cikk , Currently the migration assistant doesn't do a check for free space before running. Its requirements are not large; it generates XML from the database similar to how a regular XML backup would function, then uploads the XML and your attachments to Confluence Cloud. The attachments are not duplicated…

Hi Nitin, Confluence Cloud uses Atlassian's outgoing mail relays and these aren't user-configurable. From our reference documentation: Atlassian Cloud comes with an internal SMTP server configured to send notifications. The internal SMTP server is not configurable, but you can configure Jira Cloud to send emails on behalf…

Hi @Sora88 , welcome to the Community! It's possible that your Brave browser has blocked a script or call needed for login to occur. Would you be able to answer these questions: * Can you log in with a different browser, such as Google Chrome or Firefox, without any extensions enabled or in an incognito window? * Do you…

Hi Sandra, For clarity, I see you're using News Teaser from Confluence from the Atlassian Marketplace. Just wanted to call that out for other folks who may see this question! Looking at the documentation, this sounds like the news slider macro. The documentation says that it will try to responsively resize. You could…