Daniel Eads Atlassian Team

Hi Alex, Offhand I'm not sure if we have a video series exactly like that. We've got many demos and presentations on our youtube channel which might cover some aspects you're interested in. Certainly there are several talks from companies using Atlassian products to meet an end-to-end need like this. Here's one that covers…

Hi Yatish, The process of setting passwords first-time for Atlassian accounts involves email access. A link is sent to the email of the user which lets them verify their email address (by clicking the link) and set a password for their account. By claiming your domain in Atlassian Cloud (you may have already done this),…

Hello Richard, Our product roadmap addresses some locales we are evaluating for data residency: * Australia * Japan * United Kingdom * Canada * India On the roadmap you'll see estimated timeframes and additional notes around data residency and other features related to data management. I hope this helps clarify things!…

Hi Rick, You should be able to access invoices at the invoices section of the Orders tab in my.atlassian.com . But if for some reason you're unable to locate the specific invoice you need, you can also contact our billing and licensing team by opening a billing and licensing case in our support portal . Cheers, Daniel |…

Assuming that long-term, you would prefer Cloud over Data Center, there are some on-premise build options for Bitbucket Cloud: * Currently there is a Jenkins connector for Bitbucket Cloud * On the short-term roadmap for Bitbucket Cloud are Pipelines Runners, which will allow you to execute build runners for Bitbucket…

Hi all, As @Jack Brickey pointed out, Data Center allows you full control of where the application and its data are hosted - on your own on-premise infrastructure, a private cloud in your country, or in a public cloud (AWS, Azure) with region controls you deem fit. In terms of the cloud applications, Data Residency is…

Yes, you can absolutely restore a Server backup into a Data Center instance. The caveat is that you'll need to paste your Data Center license on the Restore page, as the importer tries to use the license that's included in the export file (which would be a Server license in this case). This is one of many possible routes…

@Chris Jones and @Daniel Ebers - as a further extension, you could consider using Atlassian Access to define security policies for your users. Access comes with conditional access policies and MFA options. If you have an Active Directory environment, you could configure Access to force authentication requests through Azure…

Hi @[deleted] , One additional thing to check is that the user account you're trying to access the spaces with is a member of the confluence-administrators group. In Confluence, that group provides special "super" access to some permissions beyond what the regular "Confluence Administrator" or "System Administrator" global…

Hi Abigael, welcome to the Community! The Jira Cloud integration in Slack works at your Atlassian Account level - once your Atlassian account (based on your email address) is authorized to Slack, all the Jira Cloud sites you have access to should be available. Using the /jira connect command in Slack, you can see all the…

Hi Sarah, I've tested this behavior and unfortunately found it to be an identified bug: CONFCLOUD-69852 . As you noted, pasting the long URL without trying to make existing text into a link seems to work correctly. I've added some notes to this issue that should help our development team solve the problem. I'd recommend…

Hi Sean, welcome to the Community! With the social login options (Continue with Microsoft), it's possible to reset the password on your local Atlassian account (at id.atlassian.com) and have an Atlassian-specific password. You're not locked in to always signing in with "Continue with Microsoft". Using Atlassian Access and…

Hi Michelle, welcome to the Community! I assume you're talking about the topics that appear in the Topics dropdown when asking a new question. Is that right? If so, this list populates from the global list of topics. This isn't space-specific, only the questions themselves are specific to spaces. You can feature specific…

Hi there, In Confluence Server and Data Center, you may be aware that the "Notify watchers" checkbox remembers the last setting you used for it. If you had it unchecked the last time you saved a page, it will remain unchecked the next time you edit a page. Additionally, many administrators have installed the No Email…

Hi Tyron, welcome to the Community! Currently there's no official tooling for syncing two Confluence (Cloud or Server) instances together. There are some ways you might go about doing this with scripting, although the instances will be out of date with each other nearly all the time... * Using the Confluence Cloud backup…

Hi Osman, I understand you're looking to require some users to pass an MFA prompt before they can access Confluence. With Azure AD, conditional access policies are set and managed in Azure. Not knowing where you're at with Azure setup already, I'll simply link to the Conditional Access resource in the Azure AD…

Hi Hilda, Unfortunately there's not a recovery option for calendars in Team Calendars. A feature request was opened for such a thing, but eventually was closed due to limited interest. One thing that comes to mind is database backups - if your database is backed up on a regular basis, it would be possible to restore the…

Hi Steven, The default message isn't configurable in the integration as-is right now. Any message you put in the field (including variables) will appear above the two default lines you see in the screenshot. The integration is open source however: https://github.com/atlassian-labs/atlassian-slack-integration-server It…

Hi there, Using the Jira Cloud Migration Assistant will copy your data from Jira Server or Jira Data Center to Jira Cloud. The data in projects on your Server/DC instance is not modified by the migration assistant. This allows you to: * Migrate projects one-at-a-time (we recommend applying a read-only permission scheme to…

Hi Yohan, Although we've announced plans to end support for Server products, I'd like to highlight that this change isn't happening overnight - in fact there are over 3 years of support ahead for Server products. I understand the desire to plan ahead and look at options. I'm curious what factors are involved with the…

Hi Tran, For clarity, the migration will import the user settings (Name, email address, Jira groups they're a member of, Jira permissions) to Cloud. When the import is complete, users will be sent an invitation email to the site. If they don't already have an Atlassian ID associated with that email address, the invite will…

Hello Kanchana, welcome to the Community! Confluence Cloud doesn't use the Office connector like you may have experienced with Confluence Server. Instead, when clicking the "Edit with" option in a preview, users will see the option to install the Atlassian Companion if they don't have it already: From there, files should…

Hi Tran, If you: * Have exposed these users to Jira in Crowd * Have the Crowd directory set to Active in Jira then the migration assistant will try to migrate active users during the process. Once the migration starts running, the assistant will provide a count of how many users it is attempting to import into Cloud. Hope…

Hi Chandra, I've tracked down this issue with Brave's Shield for Atlassian sites (Jira Cloud, Confluence Cloud, Bitbucket). A fix is in the works on the Brave side, but in the meantime you can get it patched up pretty quickly: * Visit id.atlassian.com (you do not necessarily need to log in) * Click the Brave icon/Shield…

Hi Joel, There's currently a known issue with Brave's shield and Atlassian Cloud. A fix on the Brave side is waiting to be merged and hopefully will be in an upcoming release. In the meantime, the fix is pretty quick: * Visit id.atlassian.com (you do not necessarily need to log in) * Click the Brave icon/Shield settings…

Hello Simon, The Tomcat version that Jira uses is tied to the specific release of Jira. You would not be able to upgrade Tomcat independently of Jira; whatever version of Tomcat ships with the version of Jira you're using is the version of Tomcat that you'll be using. We've got a page here describing which version of…

I've reported this issue (related to Brave's Shield settings) to Brave's developers, but until it's remediated, here are the steps to get Bitbucket working in Brave: * Visit id.atlassian.com (you do not necessarily need to log in) * Click the Brave icon/Shield settings icon and change the cookies from the default…

Hi @Wolfram Webers , I wanted to reach out about your issue logging in: why the heck I cannot login into my account anymore? (Endless redirects from "id.atlassian.com" to "my.atlassian.com" and back) Do you happen to be using Brave browser? This is a common issue we're seeing currently with the Shields function - if that's…

Hi Paula, Thanks for asking about the Slash Command setup for the Jira Server app. Reading through the documentation, I can see the confusion. The instructions are referring to the setup in Slack for the Slack portion of the connector. In the immediate previous section of the documentation ("I use multiple Jira Server…

Hi there, welcome to the Community! I've had a look at our email system and found that your organization appears to have blocked the IP addresses we're using with out email service provider for Jira and Bitbucket Cloud. The Community uses a separate mail relay, which is why you were able to receive the "Welcome to…