Daniel Eads Atlassian Team

Hi @Alex Ravary , I see that your email provider is Outlook on the backend - we're currently experiencing an issue with deliveries to Microsoft's mail services, documented on our Statuspage. Further details will be provided on Statuspage when the incident is resolved. Thanks for your patience! Cheers, Daniel | Atlassian…

Hi @Bob H_ , I see that your email provider is Outlook on the backend - we're currently experiencing an issue with deliveries to Microsoft's mail services, documented on our Statuspage. Further details will be provided on Statuspage when the incident is resolved. Thanks for your patience!

Hi @Sergei Valevka , welcome to the Community! This is a great question, as it's only been since more recent versions of Jira and Confluence that a simple license change was all that was needed to make those applications work as single-node Data Center instances. Fortunately Bitbucket Server has always supported running as…

Hi @Raghava Bada Chinnappa , I show successful deliveries to your address on September 1, and no indications from our end that there are delivery failures. Can you double-check that your account has notifications enabled? Here are the instructions for Bitbucket copied from our support docs: Email notifications go to your…

Hi @Rizwan Mansuri, Got you sorted. The mail server at your organization at one point had sent: 550: 550-5.1.1 The email account that you tried to reach does not exist. Typically happens with Gmail as a provider when there's been insufficient time between the mailbox being created and the invitations/mail from Atlassian…

Hi @knyce , I've cleared the error out for your address. The support issue has a note saying the error is cleared; the engineer who picks it up may double-check that you're all set when the case is assigned. Cheers!

Hi @Gustavo Benavides , just noting that I've taken a look at this issue for you based on another place you asked here on Community. Cheers!

Hi @Gustavo Benavides , welcome to the Community! I found two email addresses from your email domain on the list. They had returned this error to our mail service: 550: 550-5.2.1 The email account that you tried to reach is disabled The entries have been cleared on our end; the next emails should send. Delivery will depend…

Check craigslist / Facebook Marketplace! Picked mine up for $30 USD from somebody moving out of town.

Hi @Pradeep Kumar, welcome to the Community! The Jira Cloud for Slack app does depend on users in Slack having an active license in Jira in order to create tickets. We do have a service which might be of help though: Halp! This is a Slack app that makes conversations between Slack users and support a lot easier. Check out…

Hi @Boubyan Bank , Let's see if we can get you sorted! The supported browsers for Atlassian products are listed here and we can check a couple things: * Using the Qualys browser test , you can check and see if TLS 1.2 is enabled. We don't support TLS 1.1 or below anymore (and I believe it's possible for these to become…

Me too @John Funk ! The battery in my 15-year-old electric pushmower gave out this summer, so I also found a used reel mower and have been enjoying that. Even quieter than the electric, and not much more effort to use!

Woaaah! Just looked this up and not only is there a floorball league in my town, but there's a #floorball channel in Atlassian's Slack workspace 😂 this looks like a sport I can get onboard with! 90km in one run

Hey @Laurie Egbert , there is a possibility the person you're trying to invite has wound up on an email suppression list on the Atlassian Cloud side. If previous attempts to deliver mail to them have bounced back, our mail service pauses further attempts (with the assumption that either the mailbox no longer exists or the…

Right? One of the many hidden gems. It's like the feature on Directory that lets you record your name, so other people can hear the correct pronunciation when looking at your profile! Discovery of features like this is hard! When I buddy with new hires, I usually run through a short list of hacks like these (and adding…

Interesting - I wouldn't have expected your first account to go through the deletion process also. Usually when someone has an unexpected account (let's say it's at "new@mail.com"), the most sure-fire fix is to change the email address. Google for example lets you do something like "new+temporary@mail.com" as an address…

Internally at Atlassian we've got a Confluence page of course with all the acronyms. Quick look at stats tells me 79% of Atlassians have viewed the page at an average of 11 times each, and many many have contributed (Confluence only tells you "99+" at this level of contribution!). If I need to use something that's not…

Hi @Oriol Albareda , We've built the image for 6.13.23 - and while not explicitly tagged as such, it does use AdoptOpenJDK as the JRE. You can pull the image (with no tag) and it will be the same image as it would be with the -adoptopenjdk tag: docker pull atlassian/confluence-server:6.13.23 Cheers, Daniel | Atlassian…

Hi @Denisse Malcun , at least according to the logs I see, delivery to the address you're using to access Community is working from Atlassian Cloud services. There were many other users on your domain who encountered errors over the last year; I've cleared all of those in case you were having trouble sending an invitation…

Hi @Chris Birley , Glad you're going well with a migration! I just wanted to post a clarification - the 2GB limit on Free plans is for file storage, specifically meaning attachments in Confluence. These items are visible in the Attachments information on pages, and in the attachments directory on the Confluence instance's…

Hi @triff , That's currently correct - the Slack integration currently connects to Jira Cloud with a 1:1 relationship between the Slack user and the Atlassian account (where the login is an email address). A single Atlassian account can be a member of multiple Jira/Confluence Cloud sites, so I don't see the architecture of…

Hi @jy , I must first mention that Atlassian only supports the configuration we bundle - each version of Jira is tested with the version of Tomcat it ships with in the installer/archive file. If you contact Atlassian Support for assistance through support.atlassian.com, we may be unable to support your instance if it's…

Hi @martinalmquist , I found both your current email and the one you're trying to change it to on our email suppression lists due to errors returned by your organization's mail server in the past. Both email addresses have been cleared off the lists. The next time you try to change your email address…

Hey @Carlos Garcia Navarro , a little late in response here but I'm not aware of plans to add additional support languages right now. One thing I've seen suggested is searching for an Atlassian Partner - although there's no language filter in the partner search, it can be used to find partners in particular countries.…

"org chart" "recent promotion" "promotion cycle" "cycling" "fitness reimbursement" "LinkedIn companies with fitness reimbursements" "deleting search results"

Hi @Malika Cheema , welcome to the Community! One way to do this sits inside Jira itself: Jira's Automation! The Automation can be set up per-project even on Cloud Free sites. It comes pre-installed in Jira Cloud and can be accessed from the project settings. You can get a quick primer of Automation here: * Automation:…

Hi @Lady Glencora ! I definitely understand the desire to thread notifications - otherwise there can be a lot of noise in the channel! We do have an open feature request logged for this on our public Jira instance: API-118 . It's worth calling out that the Server versions of the Slack integrations are now open-source.…

Hey @Oriol Albareda ! Sorry about the confusion here - starting in Confluence 6.13, AdoptOpenJDK is the default JRE. While the image noted doesn't specifically have the -adoptopenjdk8 tag, that is the JRE being used for that image.

Hey @Lagisha , welcome to the Community! The Jira Cloud for Slack app comes pre-installed in Jira Cloud. Where you're likely getting hung up is on the Slack side; the Jira Cloud app needs to be installed in your Slack workspace, and it sounds like a Slack workspace admin needs to approve that. You can find a list of these…

Feedback noted! I'm seeing two separate accounts on your site now with different domains. Just wanted to double-check that you're all set! My assumption is that you just created a new user, rather than changing the original account's address at https://id.atlassian.com/manage-profile/email - if that's not the case or…