Ste Wright Community Champion

Hi @Bill Sheboy Nice! I forgot about that date/time value! The lookup table was also excellent, I've not worked with those before. @Michael Bevilacqua - I tried Bill's recommendations, so there's two options here. --- Text Field: If you're just using a text field, not a select field, this rule should work: * Trigger: Issue…

Hi @Heba Rezk There's no Request Type field in Jira Software, so the field won't come across. Could you move it to another field potentially? Such as a select list field (and populating using smart values and/or IF/ELSE statements)? Ste

Hi @Barış Özer Which option are you trying to use? Ste

Hi @Quang Nguyen It worked for me - what I did was: * Chose the Reporter field from the dropdown, rather than using the "Additional fields" section * Entered the smart value as - {{issue.customfield_10402}} into that field For reference, I used a text field to store the email address - is that the same as your custom…

Hi @Janek Looschen The current JQL works accurately - if it's changed from Waiting for Customer > Work In Progress, work is done against the ticket, then its changed back (to await feedback on the new work) - is there an issue with that? If yes, could you clarify what metric you're looking to highlight there? Ste

Hi @Lalithesh I saw this error whilst I was testing - what the exact value you've entered into the "Time in Minutes" field? Ste

Hi @digital solution Looks like it's a bug/feature request - see: * JSWCLOUD-21968 - as mentioned already * JRACLOUD-81069 ^ Your options would be to either... * Move to a Company-managed Project as @Evgenii suggested or... * Find a workaround, likely using Automation to populate another field you can search by If you did…

Hi @Bindu Closing this question as I assume this question was meant to be a response to my answer here: https://community.atlassian.com/t5/Fisheye-Crucible-questions/About-upgrading-the-license-for-crucible-based-on-users/qaq-p/2433349 I've responded on the original question :) Ste

Hi @Bindu I saw your new question here, but responding here as I assume it was in response to this one! You asked: But My doubt is about I know the licenses for crucible is changing according to users. For suppose, I know that cost of the license for the 10 users is $1100 and for 25 users it is $1650. Consider my…

Hi @Chris Legacy automation doesn't get much support, could you move it to the new Automation option, and see if that helps? Ste

Hi @digital solution Is that the correct "Subtask" wording? There's often two Sub-task Issue Types in Jira I find... * Company-managed - Sub-task * Team-managed - Subtask Try changing Subtask > Sub-task (it should be visible when auto-completing the search phrase), and see if this works. You could also try... issuetype in…

Hi @AM_Support There's a help page for this - I would try what it recommends there as a first step. See: https://confluence.atlassian.com/jirakb/unable-to-add-service-management-customer-1178863388.html Ste

Hi @Jim Cordova Are you just looking to change the name? If so, you can... * Go to your Board's Backlog * Locate your Sprint, and in line with its name on the right-hand side, press the breadcrumbs (3-dots icon) * Choose Edit Sprint * Change the name, and update it The issues in the Sprint will align to the new name…

Awesome! If this did help, could you accept the answer? Helps others know via a visual that it's the right solution :) Ste

Hi @Ifat Keren There's a few Marketplace Apps which mention Codebeamer - including... * OpsHub Integration Manager * Agosense You could also try looking for other integration options via the Marketplace. Ste

Hi @Brad Marsh You should be able to use {{createdissue.key}} as the smart value in a comment, to refer to the most recently created issue from within the rule. For example... * Action: Clone Issue * Action: Comment on issue* Comment = {{createdissue.key}} was created. Ste

Hi @Brian Jackson You're not able to create a free Cloud instance? Ste

Hi @Joshua Clarke "Blocked By" is likely the name of your Link Type, rather than the inwards or outwards description (even if one of them is also called "Blocked By") - which clarifies which direction the link is moving in per Issue. This is defined as: * Outward description: The description of how an issue affects other…

Awesome! If this answer did resolve your query, could you accept it using the button above? It ensures others have a clear, visible way to tell it will help :) Ste

Hi @Kimberly Stanley There is functionality in Jira which visualises the summary on an Epic panel - but there's no field the "Estimate" function corresponds to. Automation allows you to create automated executions, based on a trigger - you can read more about it on these help pages. I've used Automation to summarise Story…

Hi @Dana Weinbaum Not at this stage unfortunately - there is a feature request for it though, see: JSWCLOUD-20483 Ste

Hi @Dana Weinbaum The Estimates (d) field maps to "Remaining Estimate", which can be found inside the field "Time Tracking" on an Issue. Ste

Hi @이소원 Can you give us a little more detail here? Examples of when a Slack notification should or should not be sent? Ste

Hi @Brian Jackson Ideally, yes. Whilst some training courses give you access to a training environment, sometimes it's only for one continuous 24 hour period. It's much easier to practice at your own pace if you have your own environment in my experience. You could... * Get a free Jira Cloud instance -…

Hi @jmana You can see pricing on this page for Trello: https://trello.com/pricing For example, based on 30 users, the price would be... * Billed Annually: $10 USD/user = $300/month = $3600/year * Billed Monthly: $12.50 USD/user = $375/month = $4500/year Ste

Hi @omkard592 Best to contact https://support.atlassian.com/ for this one! Ste

Hi @Jen Adams Basic suggestion - but couldn't you just hide/restrict access to the old Spaces, so users cannot locate the Pages within them? Ste

Hi @Cindy Beyer Might need a little more information here: * Is this Jira Cloud or Server/Data Center? * What Project type is it? * What Board type is it? * Does it happen for all users, including unassigned? Screenshots and steps to reproduce would be very beneficial here. Ste

Hi @Dana Weinbaum I believe "Estimates (d)" maps to the estimate fields in an issue (i.e Epic/Initiative). You seem to suggest above you can see it in there, is that correct? If not, did you commit your changes to Jira from the Plan? You can do this by... * Going to your Plan * Select the blue "Review Changes" button in…

Hi @Sanjivani Wayal A similar request came up earlier this year - see: https://community.atlassian.com/t5/Jira-Software-questions/Automation-Value-added-to-one-field-removes-from-another/qaq-p/2235504 This might help to resolve your issue :) Ste