Ste Wright Community Champion

Congrats @Hana Kučerová Sre

Congrats @Esther Strom Ste

Hi @Tiago Cardoso It's not possible natively at this point I'm afraid (aside from through custom fields, but they won't necessarily ladder up to the objective). It'd be good feedback to send to Atlassian though! Ste

Hi @Md_ Abrarul Huda You should be able to verify your company's domain using these instructions: https://community.atlassian.com/t5/Jira-questions/How-to-verify-Domain-for-Jira-cloud-service/qaq-p/2920401 This would be your company's email domain - eg. acme.com or acme.co.uk - which you should be able to access from your…

Hi @Emilio Italiano Are you filtering your board to show a subset of your Project's data? If yes, you might have excluded Epics from the board. You need to include Epics in your board filter even if you are only referring to them via the Epic panel. Ste

Hi @Jeffrey_Denton Can I clarify, what are you trying to calculate within the Automation Rule? Is it the percentage of time left based on original estimate vs remaining estimate? Or is it based on time spent vs original estimate? Ste

Hi Harriet, Your options here would be to either... * Replace the workflow within the scheme with another workflow, which would remove the current one from the scheme * Delete the scheme itself, if it's not in use within any Projects Ste

Hi @harriet.martin Welcome to the Community! Is the workflow the only one within the scheme? If yes, then the remove button won't be visible because each scheme needs at least one workflow (which is used for all unassigned issue types). You can still replace the workflow with another one though. Ste

Hi @Laetitia Montrichard Welcome to the Community. You can do this using Automation, but what will work best for you depends on the process. Are you looking to... * Set the fields during creation - and if yes, is it linked to the source ticket at creation always? * Set fields sometime post-creation (eg. once the linked…

Hi @khushboo_puri You should be able to add custom fields to a Plan from the Plan's settings. It'll also tell you on that screen whether "Planning Version" is a field type which can be added to the Plan, as not all custom field types can be. To do this: * Go to your Plan, and select settings - it should be a cog icon near…

Hi @Mingkamol Tangtamniyom Welcome to the Community. If you are not receiving the email notification at all, I'd probably suggest contacting Trello Support for assistance. You can see contact options for them here: https://support.atlassian.com/trello/ Ste

Hi @Angela This isn't possible in Timeline view unfortunately; the Timeline only works if you set the Start and Due Date fields. Aside from manually populating these fields, your native options are: * Use Automation to populate Start/Due Date, based on the Planned Start/End Date fields, to avoid needing to populate both…

Hi Elisabeth, Welcome to the Community! You mention the ticket isn't saving; could you let us know what error message or warning you receive? And, if you could tell us if this is Cloud or Data Center, and which product it's for, that'd be great! Ste

Hi @Proshkin Kirill You mention layout scheme; is this the issue layout in Project Settings? If yes, whilst Linked Issues can be a field on the create screen, it isn't possible to set it as a separate field in the issue layout (which controls the edit/view screens). Existing linked issues will display on the left-hand…

Hi Lori, I'd probably suggest training for this one. If users understand what should and should not be archived, this might be a good first step :) Ste

Hi @Evgenii Gushchin Can I clarify, are you... * Looking to limit when a customer can be set as the Assignee, based on the security level, or... * Looking to modify the security level if a customer is assigned and/or mentioned in a comment, whilst the security level is Internal? Ste

Hi @Eetu Prehti Welcome to the Community! Conditional fields aren't possible natively in Jira; you could make both fields mandatory though during a workflow transition (on a screen) as one alternative? Otherwise, you'll need to use a Marketplace app to achieve this - I would check out options such as: * Smart Forms for…

Hi @Corinne Guibert I tested it in Confluence also, and it's the same for me. I envisage it might be linked to the Confluence visual refresh - see this article here: https://community.atlassian.com/t5/Confluence-articles/Confluence-is-getting-a-visual-refresh/ba-p/2914570 It does appear though that this is only limited to…

Hi Rasa, Unfortunately, there aren't any native field-specific permissions in Jira. The lowest existing level is issue security, allowing you to restrict visibility of an issue using security schemes. You might be able to achieve this though using an app - check out options such as: * Secure Fields * Encryption for Jira *…

Hi @Abdullah Said In DC? Or in Cloud? Ste

Hi @firuzzz You can still link to a closed issue; you can either: * Type in the exact issue key to link to, or... * Link from the closed issue to the open issue instead There was a suggestion to change this, but it seems to have been closed - check out Atlassian's response on JRACLOUD-75422 Ste

Hi @Marek Malczewski Seems like it's still an issue; I'd suggest setting yourself as a watcher on bug JRACLOUD-83321 to get updates on this one. Ste

Hi @Tere Pile You might need to disconnect and reconnect to Google workspace; there's instructions on how to do that here: https://support.atlassian.com/provisioning-users/docs/connect-to-g-suite/ If you move across your Guard license though, it might depend on the domain and user access policies you have set. Ste

Hi @Vincent test I'm not 100% sure, but this suggestion - ID-8423 - suggests its only possible to disable them at this point. Ste

Hi @Haley Qu I'd recommend asking within your company internally to find out who is your Workspace Admin. You can also tell from a Board view though; users with admin access have an icon on their profile picture. Check out more information here: https://support.atlassian.com/trello/docs/admin-indicators-on-user-avatars/ Ste

For those looking to customise the Summary page, there is a feature request for this, check out - https://jira.atlassian.com/browse/JWMCLOUD-242 Ste

Hi @Lora Lozano I don't know why it's admin only - potentially to ensure reporter remains creator, so it visualises who created the issue? But there is a field also called "creator" you can search for. Personally, I let users modify the reporter - I think it's useful to use it for more than just the creator - eg. the…

Hi @Snehil Gupta Just this issue, or all of them in this Project? Ste

Hi @MJCorcoran You can setup Customer SSO here - https://support.atlassian.com/jira-service-management-cloud/docs/configure-settings-to-authenticate-your-customers/ I envisage it's possible to set up SSO for a selection of customers, rather than all/none. Ste

Hi @Luca Guarraci Can I assume the question here is how to make the Project visible to your customers, without making it publicly accessible and/or a JSM Project? Because if that's the question, then using a Jira Project means you'd need to provide each customer contact a Jira license to access the platform and see their…