Ste Wright Community Champion

Hi @Rahul How many options can the versions have? You can probably do this using IF/ELSE statements, but it might be less optimum if there's say hundreds of .N versions. Ste

Hi @Ralph Scheuer Do you have multiple products, or just Confluence? If you have multiple and you're adding a user to all of them - are any of the other products maxxed out? Ste

Hi @北林洋悦 You should be able to do this using Branching. I did only test this in Cloud, but I believe all the parameters exist in Data Center. You'll need to: * Create this rule as a multi-project / global rule, as it spans 2+ Projects * Ensure the 2 Epics are linked * Perhaps use a unique link type, or set additional…

Hi @Andrés Trozado I'd contact the Marketplace vendor for help on this. They might be able to resolve the issue without reinstalling it. I think if you reinstall an app it will remember the purchase was made, but I'd contact https://support.atlassian.com/ to double-check before doing it. Ste

Hi @Brad Rutledge As long as the field is on the CSV file, the Issue Type is listed as Epic, and it's mapped in the import, it should work. Are all those parameters in place? Ste

Hi @Janek Looschen Just to confirm, the JQL should... * Show issues in the status "Waiting for Customer" * And the issue hasn't been transitioned within the last 1-2 weeks ...is this correct? If yes, then the status was changed when it was changed to "Work In Progress" then back to "Waiting for Customer" - so it wouldn't…

Hi @Kimberly Stanley Could you add another field to the Epic which summaries the story points below an Epic, then use that field from the Epic-level? You'd need to: * Create a custom number field - eg. Actuals * Create an automation rule to sum the Story Points (based on the field being modified) - for example...*…

Hi @Nikita Gandza Answers below! --- (1) Original/Remaining Estimate permissions There isn't a method of limiting these fields via permissions - but these are feature requests for this functionality, check out JRACLOUD-61737 and JRACLOUD-31510 (even though it's closed) You could also limit which users have access to the…

Hi @Ian Brown Just to clarify, you don't want to add a checklist - you want a "checklist" you can check off to state things are complete? Could you add a checkbox field to the Task screen for this? Ste

Hi @Mkurama I think this App might work for you: https://marketplace.atlassian.com/apps/627659/custom-content-for-jira?hosting=datacenter&tab=overview Ste

Hi @Seyyede Reyhane Khakshoori You can use Automation to do this. The rule below is an example using IF/ELSE statements, to create different outcomes based on different scenarios. You can change the rule's parameters depending on your needs, this is just an example. --- * Trigger: Issue Created * Condition: IF Block*…

Hi @Kryštof David It could be a range of reasons - for example, were you paying for a Workspace previously which is now on a free plan? Did you have more than 10 boards? I'd probably contact Trello Support about this one - do so from here: https://trello.com/contact#/ Ste

Hi @Manuel Herrera Great to hear your interested in Atlassian's products! You can find out more about non-profit pricing on the purchasing & licensing FAQ, see this link here: https://www.atlassian.com/licensing/purchase-licensing#do-nonprofits-receive-special-pricing The linked answer has instructions on how to sign-up,…

Hi @Quang Nguyen What kind of form is this? Is this a native feature, or from an App? Ste

Hi @James Booker III There are two locations you might need to update settings to allow a Roadmap to be editable by others. --- Platform Settings: You'll need to be a Jira Admin, and then... * Go to Plans (top navigation bar) > Settings * Select "Advanced Roadmaps Permissions" from the left-hand menu * Ensure that relevant…

Hi @Tashiro, Hideyuki Sounds like a feature request! I'd recommend searching if this exists, and if not, raising it as a suggestion, via: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Joshua Clarke This is how it currently works - see this help page: When importing the issue link via CSV, Jira will consider the link you provide as the Outward link description. You can't choose between Inward or Outward links. There is a feature request you can view/vote for though, see: MIG-925 Ste

Hi All, I can let Atlassian know, but I'd also encourage you to report your issues via https://support.atlassian.com/ Ste

Hi @Jason Schaufele Looks like you're not the only one - see: https://community.atlassian.com/t5/Jira-questions/403-ERROR-The-request-could-not-be-satisfied-Request-blocked-We/qaq-p/2431112 I can let Atlassian know, but I'd also encourage you to report this issue via https://support.atlassian.com/ Ste

Hi @Likhitha Two separate questions here! --- Issue 1: This is most likely related to: https://confluence.atlassian.com/jirakb/short-wait-time-when-receiving-jira-cloud-email-notifications-1102614971.html How often is it 20 minutes? In terms of users not receiving notifications... * Are all customers not receiving comment…

Hi @Natasha Gillam There isn't a native JQL function that does this, as it requires sub-querying - i.e... * Stories which have a specific Epic Link - works in standard JQL * But, the Stories must have Sub-tasks - sub-query * And those Sub-tasks must have specific titles or labels - further sub-query For the sub-querying,…

Hi @raks thakur That's exactly what my suggested answer does. You just need to replace datefield with your date picker field name. Ste

Hi @Tiago Pereira Not natively. There might be an App which can help with this - see the Marketplace - but I also found a workaround using a custom field, an automation rule, and a workflow condition. This workaround will: * Create a field to store the count of child issues under an Epic * Automate the population of this…

Hi @Alessandra Vita Is this a Team-managed or Company-managed Project? Company-managed should work via Epic Link, but this isn't possible in Team-managed yet unfortunately, see JSWCLOUD-17758 But I found a workaround using Automation for Team-managed! --- Setup: * Create a custom field - Short text (plain text only) * For…

Hi @Jennifer Ramey There's a few places you can find customer permissions. --- Customer Access Settings: To change these, you'll need to be a Product Admin - and then... * Go to Settings (cog icon in top-right) > Products * Select Customer Access from the left-hand menu * Check users can access via suitable settings…

But do they have Epics as their parents? This would be an Epic set in the "Epic Link" field on each Task. Ste

Hi @Lori Gipp What is your definition of product management vs product development? Is it the difference between new features and improvements? And what are you using the boards for? Is it for a team? To plan sprints? Ste

Hi @Caryn Yeoh Sounds like you require a custom field - how you add it to the Issue Type will depend on the Project Type! --- Company-managed First, you need a custom field. You'll need to be a Product Admin, and then... * Go to Settings (cog icon in top-right) > Issues * Select Custom Fields from the left-hand menu *…

Hi @Dylan You need some additional parameters - this should work: * Trigger: Issue Transitioned* To Status = Done * Condition: Related Issues Condition* Related Issues = Linked Issues * Link Types = blocks * Condition = Are Present * Branch: Related Issues* Type = Linked Issues * Link Types = blocks*…

Hi @Caryn Yeoh When you state "Project Stages", do you mean the Workflow (which might be the columns on a board, like To Do, In Progress, etc). If yes, is this a... * Jira Software or Jira Work Management Project? * Team Managed or Company Managed Project? You can confirm this by going to... * Projects (top navigation bar)…