Tagged tickets do not have color highlight for me, but do for other org users

Question

We have some custom tags for our JIRA tickets, including 'blocked_for_feedback', which should show a color highlight in sprint views. Other users in my org seem to see these color highlights but I don't. If I tag a ticket with these custom tags, they don't appear any differently in the sprint view. Is there some setting I'm missing?

Thanks!

Bastian Stehmann · Answer

Hi @Tony Brasunas,

Are you using the same board.

The card colouring is a setting, that is configured per board, so maybe you just have to add that configuration on your board.