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🔔 Migration update #3 - current known issues and fixes

Monique vdB

We’ve just hit two weeks out from the migration and things are feeling more stable, so this will be the last official, ad hoc “migration update” you should expect - although of course we will continue to post release notes and announcements here, as always. 😊

Fixes that just shipped:

👉️ Spam: The integration between Atlassian SSO and our new platform created a loophole in our spam system - and boy howdy, did the spammers figure that one out. We had to close the loophole and then clean out lots and lots of spam. That should be resolved now! Thanks for all your reports and help.

👉️ Profile stats: Your community profile should now show your correct accepted answers, number of posts, and other profile data. Let us know if you see any further discrepancies!

Note: As a reminder, these counts are now net, current-state values. Deleted posts, un-accepted answers and removed likes are no longer counted, and nested replies are no longer counted as answers.

👉️ Following: As you probably have seen, we have published a guide on following content and are working to enable email digests to give you additional following options.

Shipping soon:

👉️ Loom embeds: We are shipping a fix that will allow Loom videos to be embedded more easily in posts.

👉️ Draft URLs: Article authors who need URLs to their articles in advance will be able to grab draft links, a parity feature with our previous platform.

Currently in the works:

Visual update for the “Like” button so you can see when you’ve clicked it
An update to the Articles page to make it more useful and also show 25 articles by default
More information on the Idea workflow, which will soon be reviewed by our Community Advisory Board. You can see what happens when an Idea moves to Under Consideration right here, though! If you’re interested in keeping up with the progress of an Idea, you can bookmark the specific Idea or follow the Ideas space itself.
And of course, we’ve logged all the reported bugs, and will ship fixes as soon as we are able to.

Please keep the feedback coming and thank you for your patience during these first weeks!

Comments

Amanda Barber

Thanks for the update, @Monique vdB!

Viswanathan Ramachandran

I see my profile stats correctly displayed and good to see all valid posts now with no spam. Thank you team ad well done. Thank you @Monique vdB

Arkadiusz Wroblewski

Thank you so much :)

Jairo Merea

Thank you Monique

In my case I lost my rank, Could you helo me please 🙏

Khushi Sajjad

Thanks for the update, @Monique vdB ! Glad to hear the spam loophole has been closed and the profile stats are now showing correctly. Looking forward to the Loom embed fix and the draft URLs for articles. Appreciate the transparency during the migration. 🙌

Adrien Blake

Thanks for the regular updates through the migration, Monique, it’s made the changes much easier to follow. Good to hear the spam loophole is closed. Any rough idea when the email digests for followed content will be available? That’s the one thing I’m still missing from the old platform.

Viswanathan Ramachandran

Not sure if someone notices, there are still spam posts..

Andy @ Fun Inc

@Monique vdB wow…!

Logged in for the first time today since the launch, and it feels like a large version upgrade, not an entire platform migration.
Nigh-on seemless. 🧐
Sure I'll find little niggles as I get back into it, but holy sh** this was an impressive transformation. Massive congrats to you and everyone involved! #QueenMo
👸

Andy @ Fun Inc

@Monique vdB oeeppp…. found an immidate error within 10min. I am missing roughly 10.94B Kudos. What happened? 🤭

Monique vdB

@Viswanathan Ramachandran yes, we're on it! But thank you for reporting.

Monique vdB

@Jairo Merea there have been some changes to ranks, you can check out this post for more! https://community.atlassian.com/forums/discussion/3287516/%EF%B8%8F-levelling-up-ranks-badges-and-kudos-on-the-new-forums-platform

Monique vdB

@Adrien Blake I am not sure but tagging in my teammate @Mohammed Shakhib who has been leading the charge on this one!

Monique vdB

lmao 10.94B! Oh no! I'd better send you some more ;)

Andy @ Fun Inc

Please do! 🤣😍

Justin Racklin

@Monique vdB, in linking my Primary, Managed, and Community Champion accounts, I've somehow lost my Community Champion badge and rank. Do I need to submit something more beyond informing you here? Thanks!

Mohammed Shakhib

@Adrien Blake You can now subscribe to email digests! Just head to your Notification preferences, scroll down to the Email Digest section, and you can enable it and choose your preferred frequency there.

Varun Chillamcharla

Hello @Monique vdB
My profile now shows 47 answers and 18 total posts (before: 81 and 105), with likes and accepted solutions matching. Is that expected under the new net counting, and what does "Total posts" include now?

Also, my rank has changed more than once: it was Rising Star on the old platform, showed Specialist right after the migration, and now shows Contributor. Could someone confirm how ranks are calculated on the new platform and whether this is expected?