Trying to update Payment model from Paid via Vendor to Free, BUT the dropdown is greyed out (not editable).
From this reference: https://developer.atlassian.com/platform/marketplace/pricing-payment-and-billing/#how-do-i-change-the-payment-model-
You can change the payment model for existing apps in the following scenarios:
so this should be editable.Is the issue that I need to enable app? descriptor: https://developer.atlassian.com/cloud/jira/platform/connect-app-descriptor/(I don't think we currently have atlassian-connect.json file for this particular app).
Hi Robert - Welcome to the Atlassian Community!
Which app is it? And just to verify, you are on a Free Jira Subscription?
marketplace app
Paid subscription
You should probably contact Tempo directly for their advice on what to do.
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