My trial expired, and that Jira instance was deleted, how do I go about reclaiming my company domain?
I still have admin access without the company name, but when I go to Jira, it tells me an admin needs to approve my access (and I am the admin.)
Hi @Timothy Smith In case of such a problem, I recommend contacting Atlassian support - https://support.atlassian.com/contact/#/
Support leads me back to here to community support, not to any way to contact an actual person or way to contact Atlassian. It's a catch 22. Zero support until you are on a paid license with support, including this.
@Timothy Smith do you have org admin role?
Yes.
@Timothy Smith If you don't see your site anymore in https://admin.atlassian.com/, create a new one and ask support to move the domain to it. This helped me at one time
As the other posters have suggested you will need to contact Atlassian support for help if you want to reuse a previous instance/site name.
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