Under "details" in an issue on Jira Cloud, I am unable to change an outdated URL in one of the fields. I have given myself administrator rights but still cant
Hi,
You need to look if the field is in the edit screen
Manage work item screens | Atlassian Support
Hi @Angus SmithBased on screenshot shared, If you are not able to update, there could be reasons as below:
Hi Piyush, I gave myself "team member" rights which "permissions" tells me I have the rights to edit with, but I still get a picture of a padlock...
Hi Mohamed, I gave myself "team member" rights which "permissions" tells me I have the rights to edit with, but I still get a picture of a padlock...
Can you share the padlock screenshot?
This is issue security, which doesn't have relation with the field update.Issue security, denotes granular access/view for a issue specified for users based on roles/fields/assignee/reporter.Issue security doesn't adhere any edit permission changes. Ref. Issue security - https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html (this is data center information, implies to cloud as well)
You need to check you screen scheme and see if the field is in the edit screen
Can you update other fields ?
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