Attachment Mandatory With ScriptRunner Validator

Question

Hi all,

Bit new to ScriptRunner as I am attempting to build a validator during the transition for when an issue is being created in the workflow on Jira Cloud. I want that when a customer selects specific options from a custom field, they are required to attach and attachment depending on which option is selected. What is the best way to do this? I am attempting to use ScriptRunner but was wondering if anyone may have a clue for what a general script would look like for this?

Also, I am assuming I would need to list option IDs along with of course, the custom field ID. But what's the best way to do so in the script?

In addition, I did find this here stating that this can be a bit challenging from what I've read.

Thanks!

Sy Hasan · Answer

Thanks Kristian. I've opened up a ticket for this.

Kristian Walker _Adaptavist_ · Answer

Hi Sy,
I just did a test and came up with an example validator to mandate that an attachment is required when one of a list of specific option values is selected in a single list field.
This example is in the file here, on line 85, and you can use it as a guide to help create the validator you require.
If you need further help modifying this to achieve your use case, I would ask you to create a support ticket with our support team here, who can assist you with this.
I hope this helps.
Regards,
Kristian

Sy Hasan · Answer

Thanks Kristian! So after going through all of this, here's what I have written:

(issue.customfield_10299 &&

[14047, 14035, 14018, 14074, 14049, 14052].includes(issue.customfield_10299.id)) ?

(

issue.customfield_10299.id == 14035 ?

(issue.customfield_10285 && !['AUS', 'DAL', 'HOU', 'STX'].includes(issue.customfield_10285)) ?

issue.attachments.length > 0 :

true :

issue.attachments.length > 0

) :

true

The numbers below customfield_10299, which is a drop down custom field are option IDs (14047 for example). The goal is that when one of the specific drop down option IDs is selected when a ticket is being created, an attachment is required or the issue cannot be created. For customfield_10285, if customfield_10299 has option 14035, an attachment is only required if customfield_10285 is not one of the following exempted written values: AUS, DAL, HOU, STX. Would this make sense? I have tested it, and although it returns as True, the issue is still able to be created without an attachment.

Thanks for your help with this!