I have a field Request Type in my Service Desk that has 15 selection options. When attempting to use this field in Dashboards solely "irrelevant" is appearing.
Hi @[deleted]welcome to the Atlassian Community!
Interesting question. I just tried to reproduce the issue. Unfortunately, It seems that the (Customer) Request Type cannot be chosen as value for the X or Y axis in a two dimensional filter statistics gadget.
There's an open suggestion for it: https://jira.atlassian.com/browse/JSDCLOUD-13976
thank you for the confirmation. This is really unfortunate as this prevents us from fully using JIRA dashboards for operational reporting.
I understand, you can use the request type in other gadgets though.
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@Dave Mathijs Do you mind clarifying what other gadgets can be used? I haven't been able to use the field successfully in other gadgets I have tried and a comment on the ticket you shared suggests the same
@[deleted]The Filter Results gadget for example allows you to add the 'Request Type' in the Columns to display
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