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Setting up automation in "Telegram" and "E-mail"

Mariia Rustamova

Greetings to the entire "Atlassian" community!
Can someone explain to me step by step how to implement the plan described in the following scheme?

I'm using "JIRA Software".
Perhaps, the platform has been chosen incorrectly?
I go to “Project Settings” -> “Automation” - and there I don’t see fields to fill in with the information that I need according to the stated plan.
The interfaces in the two cases are different.
I need expert advice and help.
SOS ASAP ! 🙏

Feel free to share your tips directly:

maria.rustamova777@gmail.com

OR

maria.krav4uk@ukr.net

Accepted answers

Marc -Devoteam-

Hi @Mariia Rustamova

Welcome to the community.

You will need to create an automation rule in Jira this rulle needs a trigger and optional a condition before the action (send web request)

Screenshot 2023-10-23 at 15.15.02.png

All comments

Marc -Devoteam-

Hi @Mariia Rustamova

Welcome to the community.

You will need to create an automation rule in Jira this rulle needs a trigger and optional a condition before the action (send web request)

Screenshot 2023-10-23 at 15.15.02.png

Mariia Rustamova

@Marc -Devoteam- It’s difficult for me to understand in which tab and what to create.
I'm completely confused.
Therefore, it would be more convenient for me to see a video tour from a screen recording

Marc -Devoteam-

You already know where to be in Jira.

Project Settings” -> “Automation” -> choose "Create Rule"

follow the above image to create the rule.

See this documentation

Mariia Rustamova

@Marc -Devoteam- And what about CUSTOM smart values?
How to create, for example, "Name" setting, which would automatically put up a specific name?
Should a specific name be specified in the "Description"?
Or where?

Marc -Devoteam-

Hi @Mariia Rustamova

See the manual you provided.

The text you want to specify on the telegram message needs to be specified in the Custom data field in the Send Web Request action.

Smart values for Jira description is:

Name, depends on what you want top show, I usually use:

See documentation on Smart Values

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