Automation rule triggered when I transitioned a bug from Dev in progress to Open. But it should not have been triggered.Logic is to check if 2 fields changed and those have not changed. Other rules also do not seem to change those fields and also the "Allow rule trigger" is not selected, so I do not see why the triggering happened, it looks like a bug in jira cloud.See files attached.
Hi David,
Can you share the audit log for when the rule ran?
hi John, audit log screenshot atached
Can you share the full audit log please?
Also, can you share the History of the issue for the time period when the rule ran?
Do you need me to export the audit log ? I am not an admin, I would need to raise an internal ticket to get the export. Or do you think screenshots like the following suffice? Attached audit log of all rules that ran at that time.NOTE: not all of these ran for the same jira - I transitioned 3 jiras one after the other and the problem happened to all of them - below you see rules that ran on all 3 of those jiras.issue history attached:
Sorry, your original image actually shows the full details, it was just out of order for what I was expecting - not sure what that happens as I have seen that before.
So on to the real issue. I see that the Original Estimate was updated. I think that is what triggered your rule and there is some type of overlap between Story Points and Original Estimate (which to be honest I don't fully understand).
I suspect there is another rule that is firing on the transition that updates those fields. But it really doesn't make sense that this rule should fire if the Allow rule trigger box is not checked.
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