why does a task that was closed, show as not closed when a sprint is closed and carried over to the next sprint?
Hi @Ivan Andrieiev
Is the Task in the far right column of the board? Regardless of the status of the issue, it must be in the far right (last) column of the board to be considered Closed/Done/Finished/Completed.
@John Funk Hi
yes, it is there
Which issue was not carried over? And is there anything else that is unique about that issue from the other two that did get carried over? Are there any Sub-tasks?
there are no subtasks in more than one task, all tasks in the column have been moved. The common thing is that they were created through third-party services (not through Jira).
You can't have sub-tasks that have more than one parent.
The question here is: "Does the issue that moved to the next sprint have any sub-tasks?"
If it does, then, those sub-tasks must be in the last column on the board, and visible in it. Otherwise, the parent issue cannot be done.
It looks like you're new here. Sign in or register to get started.
