Hello,
I have a problem right now with Jira Automation:
Hi Vladimir,
You can not have a sub-task as a parent of another sub-task. Sub-tasks can only be children. So you need to replace the issue key for the parent. When it is processing, it is picking up Sub-task as a part of the JQL attached to the Scheduled trigger, then you are showing the current issue as the parent.
You need to modify the JQL to not include sub-task issue types.
Hi John,
In my case I need to create a sub-task with connection to a task.
I already have Task -> Sub-task and for automation I would like to create every year Sub-task for this Task with the same fields.
How can I achieve that?
Hi @Vladimir Sumilin
As far as I could understand your rule is creating a Standard Issue type, and not a sub-task.
Standard issue types, are already parents.
Subtasks have different icons, and they are the same even they are customized.
So the error is that you are creating a standard and trying to child this to a already parent task.
The way i found to reach your scenario
- Use lookup issues action to set the parent issue
- Use advanced braching to create a variable based on {{lookupissues}}
- Set the smartvalue as the variable under the
I hope this helps!
@Patricia Francezi_iDev_ thanks for your reply, but unfortunately it's still not working for me
Hi @Vladimir Sumilin please post your screen and configuration after changing as suggested. So I can see what's going on.
The rule i post worked perfectly.
Hi @Patricia Francezi_iDev_
Screenshots:
You probably just need to change the Parent to {{triggerIssue.parent.issue}}
hi @Vladimir Sumilin ]
There are two corrections on your rule.
1) You need to set your JQL as key = YourissueKey
This is the number of the issue you want to have the subtask attached, that whay the parent of the issue you want to put the subtask in it.
2) the issue type selected in "Create issue action" must be sub-task.
The way is configured now it will try to create a standard issue again.
Fix that and let me know if it works.
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