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Approval field used in issue not present as option in workflow

Sam Terezakis_rmdydz

I have added an approver field to an issue type.

Screenshot 2023-02-08 at 4.56.40 pm.jpg

There are no existing approver fields.

Screenshot 2023-02-08 at 4.58.42 pm.jpg

When attempting to select the approver field in the workflow editor, the approver field is missing from a list of other unknown approver fields.

Screenshot 2023-02-08 at 4.59.45 pm.jpg

Accepted answers

All comments

Tom Zhu_9n21y7

Hi @Sam Terezakis

JSM only allows multi user picker NOT single user picker as approver field.

Reference

Tom Zhu

Sam Terezakis_rmdydz

Hi @Tom Zhu

This is set up as a multi-user picker

Screenshot 2023-02-08 at 8.40.05 pm.jpg

Tom Zhu_9n21y7

i want to reproduce your problem , but i can’t find the following screen in workflow approval configuration. Screenshot 2023-02-08 at 4.59.45 pm.jpg

Sam Terezakis_rmdydz

removed

Sam Terezakis_rmdydz

Feb-08-2023 21-47-52.gif

Tom Zhu_9n21y7

Hi @Sam Terezakis

Thanks for GiF , it’s very clear.

I reproduced you bug , tried exace step as you and document suggested , but approve field seems very wierd , created field can not be selected as approver .

Maybe you have to raise a bug ticket to Atlassian.

Regards,

Tom Zhu

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