Can someone please look at the enclosed Automation and let me know why does it not calculate the Start and Due date for linked issue. Automation runs successfully but Start and Due date are not populated and I don't get any value for them on audit log too.
Hello @Munir Patel
If you print into your Audit Log the value of your variable {{xDueDate}} do you get a value?
I think the first problem is that when you create that variable you need to be setting it to {{issue.duedate}}
@Trudy P Claspill thanks for the response.
The automation now runs giving values correctly but does only for one linked issue and if I add "refetch" then it runs for 10 subtasks and it stops after 10 giving loop message in audit.
I have like 14 subtasks that are linked under an issue and if I change the due date of one of the subtask I want to recalculate the start and the due dates of subsequent subtasks that are linked in sequence.
Please show the rule details since you have changed it and the Audit log for the rule execution that has the "loop message"
Your rule is triggered when the Due Date is changed on a subtask. You then create a branch to find the issues linked to that subtask and update each of their Start and Due dates. Are those linked issues also subtasks? If so, then updating the Due date of those linked issues (if they are subtasks) could be causing this rule to be called again. That would be an execution loop that Jira is designed to prevent to avoid getting caught in an endless recursion.
Do your subtasks have more than one linked issue using the "blocks" relationship? Are any of those issues subtasks in the same project? Have you linked issues such that a given subtask may be blocked by more than one other subtask?
To ensure I fully understand your scenario can you provide a representation of a set of issues (subtasks, their parent issues, and their linked issues) where you detail how you want the first Due date change to cascade through the rest of the issues?
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