How to filter/order in JQL by Request Type and two custom fields?

Question

Hello,

I have created two custom fields.

I have different request types: Bug, Tech Support and New Features. I would like to order them by request type. Group all the Bugs, then Tech Support and only new features afterwards.

After this re-ordering, i would like to order them as well by the fact if custom field "A" is empty and then by custom field "B" is empty as well.

Thanks!

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

Add "order by request type, field A, field B" to the query

I don't think you'll get the exact order you have in your question, because of the names and ids, but you will get the issues grouped together.