Can we set select list custom fiels value based on Portal groups for same request type

Question

Hi All,

Portal Group:

GROUP 1

GROUP 2

GROUP 3

Having shared request types

Req. Type A, Req. Type B, Request type C

I have one custom field to set Group value for portal groups, to get reports.

How can we set the different values for Group field 🤔

If user created request in Group 1 it needs to be set Group 1 if request created in Group 2 custom field value must be set to Group 2.

Alex Koxaras -Relational- · Answer

Hi @Shubham Burghate

I don't think you can do that. Even with REST API, this particular information do not exist. My best advice would be (if it is that necessary) to create two different request types and just place them on the separate groups.