Is there a way to add the reporter fields to Incident Table?I would like to make a sort of join between the two tables in order to aggregate in a filter all Incidents and all the user information (like the site and legal identity).
Hi @Andrea Fucci
What do you mean when you say 'incident table'?
Thanks,
Liam
Hi @Liam Green
I mean the DB table who permit to extract determinated colum in a viewSo, to make easier than before , i want to create a filter who permit to show the user organitation and country as a column in incident filter
If you click on 'columns' to the right, you can edit the columns that you see in the list:
Hi @Liam Green yes but i want to find a colums there isn't present. For Example my Organization and my Deparment
That information is not recorded on the ticket, that is only recorded on each user's profile.
If you wanted to add that information to a ticket then you would need to create custom fields that the user filled in each time
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