For some reason some of our users (but not all) are no longer seeing the option to create a sub-task for a story. The option is simply not there. If we go to an Epic I get the + simple and can add stories but the + is not there on stories. Also the option to create subtasks is no longer under the three dots on the top right side.
Hi Alex,
Take a look at this guidance to see if it helps you:
https://support.atlassian.com/jira-cloud-administration/docs/configure-sub-tasks/
Unfortunately this does not resolve it. It is only in the new view that we do not get the option to create sub-tasks. It simply is not showing. If we switch back to the old view then the option to create sub tasks reappears.
What type of project is it? Team-managed (Next-gen)? Company-managed (Classic Software)? Jira Core (Business)?
Hi JohnThanks - I believe it is a company-managed project - not sure how I tell which soft ware it is
It should have the type of project it is under the project name on the board (in the upper left side).
Or at the very bottom on that same left side panel.
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