For one of my projects, I changed the workflow to add additional statuses and added additional columns, since then all tickets set to done in the sprint aren't resolving, please can someone help me fix this?
When using Scrum board issues will be considered done if they are in the right most column. Any issues in other columns are not consider complete regardless of the status is actually in the done category (green). Also, you should be setting the Resolution when you move an issue into a final done status.
Thank you Jack, my last column on the right is in the done category, is there anything else I can check for?
Is this NG or Classic?
Its classic
Good so when you say they are not resolving what exactly do you mean? Are you trying to close the sprint and issue are moving to the next sprint or backlog, or are they not showing with strike through? If the later then it is because the Resolution is not set. Likely in the previous workflow the transition to the done status had a post function to set the Resolution but you didn’t add in the new workflow. If you are talking about the former then something else is going on because if issues are in the right most column would be considered complete when completing the sprint.
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