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Filtering the backlog in Mac App

Tim Dettmar_eve3ew

Hi,

Wondering if anyone can help.

I've just started using the Jira app for Mac and am having problems with the backlog. We have 4 teams, each with their own board and backlog. I can switch between boards and see the correct board for the correct team, but when I view the backlog it contains everything, not just the backlog for that team.

Anyone know how I can ensure the backlog only shows the backlog for the team selected?

Thanks

Tim

Accepted answers

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Hannah McKenzie

Hi @Tim Dettmar,

Are you working within a single project, or multiple projects? Is this experience (the backlog containing all issues) the same as what you're encountering on Jira's web version?

Tim Dettmar_eve3ew

Hi Hannah,

Sorry, I only just saw your response.

We have multiple projects, but this is within a single project. When I select the project on the left (Adepto) I see Adepto / 3. Polaris Squad in the top (see screenshot). If I select Board below I only see issues assigned to Squad = Polaris, but if I change to backlog I see every issue in the backlog for the Adepto project. In the web version if I select Adepto Project and then 3. Polaris Squad for the board, when I view the backlog or the Kanban board I only see issues assigned to Squad = Polaris. I want the same in the Mac App.

Thanks

Tim

Hannah McKenzie

Hi @Tim Dettmar,

Thanks for replying. This sounds like it might be an error. I've passed it onto our team, and they'll take a look for you. Hopefully we can come up with a solution for you asap!

Tim Dettmar_eve3ew

Thanks Hannah, that would be great.

Tim

Belto

This is the Quick filter feature which is not available on the Backlog view on the mobile version of Jira Cloud.

A feature request has been raised for this to be included in the view in JRACLOUD-73536 .

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