Cannot delete issues and I got following unclear error message. Any idea?
```Error while performing bulk operation on issues. Please refer to Jira logs for more details.```
Thanks in advance.
Solved via like private custom support(?)
Hi @Sam Yamashita ,
What error message do you have in your log files?
We are sorry to hear you having trouble with bulk operation.
It seems like you may have an environment-specific issue. Could you please raise a support ticket from https://support.atlassian.com/contact/?
Thank for you replay. The ticket number is JST-464223
I do not know where Jira log is. Any docs?
Hi, here you have a URL with the most important directories and files: https://confluence.atlassian.com/adminjiraserver073/important-directories-and-files-861253886.html
I use cloud. It is avilable for cloud?
Hi @Francesc_Arbó I believe Sam is using Jira Cloud looking at the tags. Logs aren't accessible from the user for Jira Cloud.
Thank you! Our global support team will get in touch with you.
I got it. Thanks
What did they do? I experience the same issue.
Is there anything I can do or do I have to get in touch with them myself?
Hi @Vedrana Tomic , this customer was affected by a bug that is resolved now. Please feel free to reach out to support from https://support.atlassian.com/contact/
I am still facing the same issue, how do I resolve it?
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