JQL Filter: Assignee = CustomField of type user-picker

Question

Hi guys,

I have created a user-picker custom field called "Direct Manager".

When you log an issue on this project it takes the value of this field and assigns the issue to that user.

I'm working on a filter subscription for the project, which should e-mail the user chosen from field "Direct Manager" of all his open tickets, and I can't seem to get the right syntax.

What I tried is:

project = "P&C" AND assignee = 'cf[11681]' (that's the id of the custom field)

and get the error: The value 'cf[11681]' does not exist for the field 'assignee'.

Any Ideas?

Thanks!

shachar_wtoa7d · Answer

Voted. Such a shame that every feature I can think of is found later to be ignored by Jira...

Andy Heinzer · Answer

Unfortunately, the JQL comparison of user fields is not something that Jira Cloud can do at this time.  There is a feature request I made for this over in https://jira.atlassian.com/browse/JRACLOUD-63400

I would recommend that you vote on and watch that issue if this is something you would want from Jira natively.   On that ticket, there is a work-around listed there, however I don't believe this work-around would work with Jira Cloud, it was created specifically to use with Jira Server.