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Exporting Jira ticket to Word doc with new cloud interface

Michael Holmes_i4wue4

The old Jira web interface had a button to print and export the issue to excel or word. I haven't found it yet with the new interface. Does that exist with the new interface?

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Paulo F.

Hi Michael, on the top right corner you'll have the option to export the ticket to Word file:

Would this help?

Michael Holmes_i4wue4

Hi Paulo,

Thanks for your reply.

My UI has the same option, but only with the old interface. New new ui has removed that button.

Here is a screen capture of the new UI... Screen Shot 2019-02-08 at 8.25.19 AM.png

There is not export button and the "..." in the upper right does not have the option to export that I can discern.

Mike H

Paulo F.

Hi Michael,

It seems that it's not possible to export to Word in the new issue view. There's a suggestion ticket opened for this (https://jira.atlassian.com/browse/JRACLOUD-71111). There is a workaround for this, as mentioned in the suggestion:

Create a search JQL like Issuekey = NP-6, in Search issues and export.

Navigate to Issue and filter.
Select Search issues.
Write a JQL like Issuekey = NP-6.
Export in Export this issue in another format.

Let me me know if this helps!

Paulo

Michael Holmes_i4wue4

Hi Paulo,

It would be great if this feature was added "back" to the new view. The workaround is helpful though.

Thanks,

Mike

Greg McKeag

The export function should be restored. Taking it away impacts our work flow.

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