I can´t deactivate Jira Software Cloud

Alberto García_dpii6r

Hi, I was testing the tool in order to see if it fits our company workflow and

now I want to delete the acount and the site, the company will create a new one.

But when I try to delete it, I've got this message again and again:

Sorry, we couldn't deactivate Jira Software (Cloud). Please try again.

 

 

Is it possible to receive a more detailed feedback about this issue?

 

Thanks a lot in advance.

Francesc_Arbó_fiu740

Hi @Alberto García,

 

Once you don't pay anymore the cloud instance, in two or three weeks it's automatically deleted.