We would like to migrate from on prem atlassian products to the cloud products over time. We run an internal, enterprise IT department. However, we are struggling with the lack of maturity of the cloud marketplace. One of the issues we have is that we need a Service Catalog offering over 100 services to internal customers, but content that's publicly accessible. We'd like the customer to be able to filter the results in two ways: Customer base and Category. We envision the customer base filter to the left with categories given as the main content. When they select what type of customer they are, Categories on display if they contain services applicable to their customer type. They can then select a category to see a listing of services. Each service would have a page with information about who is eligible, how to request it, what it costs, SLA's, etc.
Integrated with the catalog would be the confluence knowledge base (cloud) of self help articles related to the service as well as quick navigation to create a ticket (JSD Cloud) if technical help is desired. Chat and integration with Status page are desired but not essential.
We've looked at the JSD Help Center for obvious ease of integration with KB and Ticketing, but we'd like to explore other options that might allow more features appropriate for a Service Catalog.
Has anyone found a marketplace solution or other platfrom that integrates with cloud atlassian products and meets this need?
