Automation of JIRA User Account Creation

Question

Dear All,

I was looking for ways to automate JIRA user account creation.

To elaborate my request, I am looking at below mentioned steps

i) A user sending a templatized email to Helpdesk.

ii) Creation of JIRA User account automatically.

Can this be done using JIRA REST API? Please suggest.

Many Thanks to all of you.

Alexey Matveev · Answer

You are most welcome!

shubhankar jagdish · Answer

Dear Alexey,

Thank you very much. Its helpful.

Alexey Matveev · Answer

Hello,

You can not catch a email with Rest Api.

You would need a plugin for it.

For example, you could use the Power Scripts add-on:

https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You could create a mail handler, parse your mail and create a user. You can read more info about mail handlers here:

https://confluence.cprime.io/display/JJUPIN/Mail+Handler

You can find how to create a user here:

https://confluence.cprime.io/display/SIL/createUser