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Very complicated to use Time tracking with current version of JIRA Cloud

Cyril_p9j2jt

Hi,

I (try to) use the Time tracking in JIRA Cloud, but have a lot of difficulties with the current version:

- there is a "new view" for issues.

On this new view, I have a field "Time tracking", where I can add a time log, and a field "Time estimate" (which is sometimes also called "Original estimate" or just "Estimated").

Unfortunately, on this view, I cannot have the "Work log" view that allows me to modify and check past time logs.

So, it is one of the reasons I had to switch back to legacy issue view.

- Problem: on legacy view, I can add a time log, and see the "Work log" to change the previous time logs, but the field "Time estimate" doesn't appear anywhere. When I add a time log, the "Estimate" field appears but cannot be changed.

Quite tricky...

How is this supposed to work? I tried to follow the answer given here: https://community.atlassian.com/t5/Jira-questions/The-Original-Estimate-field-is-missing-when-creating-stories-and/qaq-p/95261 , but the "Time tracking" field seems to already be in the "Software Development Default Issue Screen", and there ie no other field I can add which looks like "Estimate" except "Story point estimate", and I don't want to use this field.

The problem with the inability to edit time log on the new screen forced us out of using "New generation project", because with this kind of project, it is not possible to switch to legacy view.

Do you have any solution for us being able to use time tracking with the current version of JIRA Cloud? Is it considered as "bugs" and should I fill a JIRA bug issue?

Thanks!

Cyril

(Also, configuring the screens is a complete nightmare. I try to also use default values for the project, but it seems that JIRA creates a new "<Project code> Software Development Default Issue Screen" and a new "<Project code> Software Development Bug Screen" for each project; so if I want to add a field on the screens of all of my project, I will have to make a lot of change in a lot of screens... It seems overly complicated for me)

Accepted answers

Cyril_p9j2jt

Solution found:

- on new issue view, you can set the "Time estimate" which is the same field as "Original estimate" in the screen, but you can't have access to "Worklog" panel, so you can't change a time log that has been added

- because of this limitation, I switch to legacy view of issues. In this view, the only way to change the "Original estimate" is to click on "Edit" button

All comments

Manon Soubies-Camy

Hello @Cyril,

I also had to disable the new issue view because of the lack of worklog options - they're regularly rolling out new features so we should be getting additional ones soon. However I am able to to edit the time estimate of an issue:

when logging work:

Capture d’écran 2019-01-23 à 12.08.30.png

or when editing the issue:

Capture d’écran 2019-01-23 à 12.11.04.png

If you can't edit the estimate when modifying the issue, you can use the "Where is my field?" feature to understand why the Time tracking field is missing:

Capture d’écran 2019-01-23 à 12.11.17.png

Hope this helps!

- Manon

Cyril_p9j2jt

Hi Manon!

Thanks for your answer!

The "estimate" that you get, when you input a time log, is a different field than the "original estimate" (I know, it's a bit complicated...).

For instance, if you set "3h" remaining, and log "1h", you will have the following display, and you can see the "original estimate", that is labelled here as "Estimated", is "not specified".

I can actually set an estimate if I create a new issue: the "Original estimate" is on the creation form.

When I use "Where is my field?" with "Estimate", I get nothing except "Story point estimate", and when I input "Time tracking", I get:

"The 'Time Tracking' field should be present on the form you are viewing"

BUT you gave me a hint in your answer!

I can use the "Edit" button on the issue, it displays the same form as the creation form, which HAS the "Original Estimate" field! I can change this field here!

I forgot about it, because you don't have the "Edit" button in the new view of the issues.

Thanks, it resolved my problem!

In summary:

To set an original estimate in the legacy view, you have to click on the "Edit" button of the issue.

Manon Soubies-Camy

I wasn't sure which estimate you wanted to update, but I'm happy you made it!

Cyril_p9j2jt

Solution found:

- because of this limitation, I switch to legacy view of issues. In this view, the only way to change the "Original estimate" is to click on "Edit" button

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