Why are my sub-task showing up on my board on load and then immediately disappearing?

Question

Our Scrum board is configured to display sub-tasks. The filter displays the sub-task and there is even a single sub-task that displays on the board. However, all but that one lone sub-task are not displaying. In addition, the sub-task will flash on the board right when it loads, and then they will disappear.

All projects are using the same workflow, privileges, and have the same statuses as the sub-task that is currently displaying on the board.

Has anyone seen this before?

Ken Peng · Answer

Hey Petterson,

As we have grown in the past couple of months, this is becoming more and more unbearable to work around.

We need a status on this as soon as possible as it is hindering out productivity.

Let me know if more details are needed.

Thanks!

Ken Peng · Answer

Hey Petterson,

I am just following up since I haven't heard anything.

Just to clarify, new sub-tasks are not showing up either. If this is a bug, do I need to provide more information? Is there a link for the bug so I can watch it?

Just wondering as this issue is making issue tracking tedious.

Please let me know what the next steps are.

Thanks Petterson!

Ken Peng · Answer

I have confirmed that many of the sub-tasks were created and assigned after the Board was created.

If it is a bug where would I go to check the progress? Our developers work on sub-tasks so not having them show up on the board makes it very hard to coordinate and track progress.