I'm new to Jira Cloud.
The outgoing mail page is blank.
I created a new issue and assign it to me, but i never receive email notification with regard to the new issue.
Hello,
That is because on Jira Cloud, outgoing mail is automatically set. You don't make any configurations.
If you don't get any mail notifications, that must be because of a configuration of your project's notification scheme. You should check your notification schemes.
Regards,
Elifcan
I checked the project notification. it came with default configuration. See the below screenshot. I still didn't receive any notificaiton.
Did you check out this document? By default Jira doesn't send notifications for your own changes. That's why you don't probably getting any mails. You can also check if you would receive notification on the notification helper.
https://confluence.atlassian.com/jirakb/not-receiving-email-notifications-in-jira-cloud-779160705.html
It looks like you're new here. Sign in or register to get started.